(Senior) Operations Manager - Business Development (all genders)
Full TimeJob Overview
About Lingoda
Founded 12 years ago, Lingoda addresses a pressing global challenge: meeting the demands of growing economies and aging populations through the mobility of global talent. Driven by its mission "to empower global talent with the language, cultural, and technical skills for integration and success", Lingoda has established itself as a leader in education.
What We Do
Lingoda’s highly effective Small Group Learning Model is delivered via over 800,000 classes a year, powered by 2,400 qualified teachers and a unique proprietary curriculum designed to help learners achieve their goals, whether that be career progression or integration into a new country.
Who We Serve
A rapidly growing and ambitious company, Lingoda operates in both B2B and B2C: while the B2B business has a strong focus on the healthcare sector in Germany and a credible ambition to expand into other professions and geographies, Lingoda’s B2C business has a global presence, teaching German, English, Spanish, French, and Italian to students worldwide.
Learning a language with Lingoda is a rewarding experience, made possible by us Lingodies who support our students every step of the way. We’re committed to living the learning journey alongside them to create a world of connection and opportunity.
Why Join Us?
Joining Lingoda means becoming part of a team that’s committed to getting better, together. We foster an inclusive culture of bravery, curiosity, and growth, where insight turns into action, and every team member contributes to igniting positive change.
Be part of our journey to transform lives through education.
We are seeking a Senior Operations Manager - Business Development (all genders) based in Berlin, or Hamburg.
Your mission with us:
As a (Senior) Operations Manager in our Business Development team, you will ensure efficient operational and administrative collaboration with partner schools to deliver courses consistently and in full compliance with government regulations. You will enable Sales and Account Management to focus on growth and customer satisfaction through strong operational support, while driving accurate cohort planning and resource allocation to optimize efficiency. By establishing robust processes and scalable models, you will support sustainable growth and foster cross-functional collaboration across Finance, Learning Hub, Sales, and Product, while providing clear alignment and facilitating the execution of strategic initiatives.
Your Tasks:
- Operational and Administrative Partnerships: Lead and oversee operational and administrative collaboration with partner schools to ensure the effective delivery of government funded courses.
- Regulatory Compliance: Guarantee the highest level of diligence in implementing processes and maintaining strict compliance with government regulations and guidelines.
- Enablement of Sales and Account Management: Empower Sales and Account Management teams to deliver courses of the highest quality by providing operational support, resources, and process alignment.
- Cohort Planning and Workforce Allocation: Own reporting and controlling of cohort planning to ensure efficient resource use and smooth program execution.
- Process Development and Scalability: Drive the continuous improvement of existing processes and design robust scaling models that enable sustainable growth.
- Cross-Functional Collaboration: Manage interfaces and foster close cross-functional collaboration with Finance, Learning Hub, Sales, and Product teams to advance key initiatives.
You bring to Lingoda:
- 3–5 years of experience in building and scaling highly complex services (ideally with scale-up and/or start-up experience).
- Proven ability to communicate effectively and persuasively in partner management, including strong negotiation skills
- Strategic mindset with the ability to think beyond the obvious, identify interconnections, and create synergies.
- Solid project management experience, with a track record of successfully driving initiatives from concept to execution.
- Hands-on experience with CRM systems (e.g., HubSpot, Dixa).
- Strong analytical skills with the ability to break down complex problems into actionable steps.
- Hands-on, solution-oriented approach, with a focus on practical execution.
- Collaborative team player with a high level of adaptability and commitment.
- Native German & fluent English
You add to our culture with:
- Proactive, solution-oriented mindset
- Excellent communication skills
- Willingness to drive positive change
- Ability to work with flexibility, and adapting
- Your diligence, commitment, and ability to look at the bigger picture