Health Care Assistants

Key Responsibilities

• To work as part of a care team providing high-quality care to Service Users.
• Promoting and Safeguarding the welfare of Service Users.
• To support the Service Users and ensure personal care tasks are carried out to enhance and support the independence of the Service User, in-line with their Care Plan(s).
• Reviewing progress of care with the Service User, and reporting any signs of deterioration in physical and mental health appropriately.
• Follow policies and procedures to maintain the highest standards of Infection Prevention and Control.
• Measuring effectiveness of Service User's Care Plan(s) with interdisciplinary team; providing care improvement recommendations when required.
• To carry out tasks in a way that will demonstrate respect for dignity and privacy, irrespective of the severity of disability or personal circumstances.
• To liaise with other agencies involved with Service Users when required.
• To respect the rights and choices of individuals.
• Participate in audits, as requested and required.
• Act in accordance with all legal requirements; fostering treatment practices and standards of care that comply to the values of the Home whilst observing governing regulations.
• Attend and participate in supervision meetings and appraisals where required.
• Comply with all respective company policies and procedures.

• Assisting Service Users to mobilise in accordance with best Moving and Handling practices and Care Plan(s).
• Assisting Service Users to maintain a good dietary intake of food and drinks, in accordance with training and Care Plan(s).
• Undertake roles in relation to medication administration (this is role specific and must be carried out at the discretion of management and in-line with training, local standards and company policy).
• Encourage Service Users to be as independent as possible with their personal care requirements.

• Undertake domestic tasks relevant to the role.
• To ensure a clean and safe environment for Service Users and colleagues.

Skills, Knowledge and Expertise

• No formal qualification required, but RQF level 2 in Health & Social Care is desirable, or the willingness to undertake this qualification at the earliest possible convenience. For Health Care Assistants without RQF Level 2 in Health and Social Care, the Care Certificate will need to be completed.
• Level 3 RQF medication unit is required for Health Care Assistants looking to undertake tasks involving medication administration.
• Good literacy and numeracy skills.
• Excellent communication skills, both written and verbal.
• Organisational skills.
• Observational skills.
• Able to follow instructions and procedures.
• Able to work in a team but use their own initiative.
• Caring and kind.
• Flexible and reliable.
• Integrity.