QA Team Lead

Overview:

SOFTSWISS continues to expand the team and is looking for a QA Team Lead to join the SOFTSWISS Game Aggregator team.

This role focuses on leading and developing the QA team, building and improving quality assurance processes, and ensuring high-quality product releases through effective test planning, defect management, cross-functional collaboration and continuous process improvement.

About Product:

SOFTSWISS Game Aggregator
A fast and cost-effective solution that allows you to integrate and manage casino gaming content easily

Learn More

Key responsibilities:

• QA team management:

  • Provide leadership and mentorship to the QA team, ensuring they have the necessary resources, skills, and guidance to excel in their roles.

  • Allocate tasks and responsibilities among team members based on their strengths and expertise.

  • Hiring (tech interviews) & onboarding new employees

  • Probation period & performance review feedback, including performance issues handling

• Quality Assurance Strategy:

  • Develop and implement a comprehensive quality assurance strategy, including testing processes, methodologies, and tools to ensure high-quality product releases.

• Process Improvement:

  • Identify areas for process improvement within the QA team and across the development lifecycle, and implement best practices to enhance efficiency and effectiveness.

• Test Planning and Execution:

  • Oversee the creation and execution of detailed, comprehensive test plans and test cases for both manual and automated testing efforts.

• Defect Management:

  • Establish and maintain processes for logging, tracking, and prioritizing defects, working closely with development teams to ensure timely resolution.

• Cross-Functional Collaboration:

  • Collaborate with development, business, and other cross-functional teams to align quality assurance efforts with overall project goals.

• Risk Assessment:

  • Conduct risk assessments to identify potential areas of concern, and develop mitigation strategies to minimize feautures risks.

• Reporting and Documentation:

  • Generate and maintain comprehensive documentation of testing processes, results, and metrics for internal and external stakeholders.

• Training and Development:

  • Foster a culture of continuous learning and development within the QA team, providing coaching and training opportunities to enhance skills and knowledge.

Required Experience:

• 5+ years of experience in testing of server-side applications

• English - Intermediate

• Good communication skills

• Strong troubleshooting skills

• Version Control Systems:

  • Experience with version control systems like Git or SVN, including branching, merging, and resolving conflicts.

• Continuous Integration/Continuous Deployment (CI/CD):

  • Familiarity with CI/CD pipelines and tools (e.g., Gitlab, Travis CI) for automated testing and deployment processes.

• API Testing:

  • Proficient in testing APIs using tools like Postman, SOAPUI, or equivalent, and comfortable working with RESTful and SOAP APIs.

• Database and SQL:

  • Strong understanding of database concepts and ability to write complex SQL queries for data validation and testing.

• Agile Methodologies:

  • Experience working in Agile/Scrum environments, with a deep understanding of Agile testing practices.

• Testing Frameworks:

  • Familiarity with testing frameworks like TestNG, JUnit, NUnit, or equivalent for creating and managing test suites.

• Bug Tracking Systems:

  • Proficient in using bug tracking systems like Jira, Bugzilla, or similar tools for defect management and reporting.

• Performance Testing:

  • Basic knowledge of performance testing tools (e.g., JMeter, LoadRunner) and concepts for load and stress testing.

• Logs

  • Experience with logging systems (e.g., ELK Stack, Graylog, Splunk, Fluentd, AWS CloudWatch, Grafana Loki) for diagnosing and resolving defects, analyzing system behavior, and monitoring performance.

Nice to have:

• Test Automation Tools:

  • Experience in using leading test automation tools such as Selenium, Appium, JUnit, TestNG, or similar technologies.

• Programming Languages:

  • Programming skills in languages commonly used for automation (e.g., Java, Python, C#), as well as scripting languages for task automation.

Our Benefits:

• Full-time remote work opportunities and flexible working hours

• Private insurance

• Additional 1 Day Off per calendar year

• Sports benefit

• Comprehensive Mental Health Programme

• Free online English lessons with a native speaker

• Generous referral program

• Training, internal workshops, and participation in international professional conferences and corporate events.