Sr. Operations Manager | Chalo Mobility

Chalo Mobility is a high-growth mobility tech company revol­utionising bus travel. With its headquarters in Navi Mumbai, India, it has built a full-stack platform delivering live bus tracking, digital ticketing (via app + card) and operational tools for bus operators.

Currently operating across 50+ cities in India and expanding internationally, Chalo combines end-to-end operations, hardware/software deployment and analytics to raise service quality, reduce wait times and unlock new business opportunities for operators. 

Their vision? To bring seamless, tech-enabled, multi-modal mass transit into emerging markets — aligning with urbanisation trends, sustainable transport and digital transformation.

They are looking for a Senior Operations Manager to lead the expansion and implementation of its platform across Peru. This role blends operational leadership, on-ground execution, and product operations — driving impact across city deployments and partner success.

Key Responsibilities:

• Oversee end-to-end deployment of Chalo’s hardware and software solutions (AFCS, cameras, GPS).
• Ensure smooth onboarding of operators and full adoption of the platform.
• Lead a team of operations executives and maintain system uptime above 95%.
• Build strong relationships with local stakeholders, including government bodies, operators, and ecosystem partners.
• Coordinate with global product, tech, and business teams to ensure operational excellence.

Requirements:

• Bachelor’s degree in Engineering, Business, or related fields.
• 3–5 years of experience in operations, business development, or product/ops hybrid roles.
• Experience in transport, mobility tech, or fast-paced tech operations is a strong plus.
• Fluency in Spanish and English (written and verbal).
• Strong project management, analytical, and communication skills.
• Tech-oriented mindset with proficiency in dashboards, Excel/Google Sheets, and data tools.
• Willingness to travel extensively and manage distributed field teams.
• Process-driven, strategic, and data-informed approach to decision-making.
• Own vehicle and valid driver’s license required.

Ready to be part of a company reshaping urban mobility across the region?