Operations Manager
Job Overview
DFDS is looking for an Operation Manager to strengthen our logistics operations and ensure excellent customer experience.
Be part of the movement – and play your part.
In This Role, You Will:
As an Operations Manager, you will oversee and optimize sea and road transportation operations in line with vehicle routing plans, managing tow truck assignments and partial shipments to ensure efficiency and timely delivery. You will proactively identify and resolve operational issues, collaborate with cross-functional teams, monitor KPIs, and drive continuous improvement while leading the operations team.
Key Responsibilities:
Ensure the strategic planning and execution of vessel and road operations in line with vehicle shipment routes; oversee and optimize tow truck allocation and partial load planning processes,
Proactively identify potential risks and disruptions that may impact transportation operations; lead mitigation actions and coordinate cross-functional teams to ensure continuity,
Oversee vessel, ensuring accuracy, timeliness, and compliance; supervise the proper entry and management of operational data and documentation in relevant systems,
Analyze lane and route density to develop and implement efficient intermodal transportation strategies, focusing on cost optimization and operational efficiency,
Lead coordination across operations teams, monitor performance metrics, and drive continuous improvement initiatives to enhance overall logistics performance.
What We’re Looking For:
Bachelor’s degree
Fluent in English (Spanish is a plus)
Team management
Analytical, strategic, and solution-oriented mindset
Minimum 5 years of experience in fleet,logistics operation
Knowledge of contracts with logistics service providers, pricing and cost analysis
Competent in negotiation, contract management and supplier relations
Has a proactive approach
Working at DFDS
Join the movement and grow with us.
While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role if needed.
Our focus on Diversity, Equity & Inclusion ensures that everyone has an equal opportunity to thrive and contribute meaningfully to our success. We prioritize Health & Safety, fostering a secure and supportive environment for all employees. Together, we strive to be a great place to work, where innovation, collaboration, and growth are encouraged.
Through our focus on standardizing to simplify and digitizing to transform, we continually enhance our processes, enabling you to focus on impactful work and achieve your full potential in a dynamic and forward-thinking workplace.
Are we a match? Then what are you waiting for? Apply Now.
If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.
We look forward to hearing from you.