Supplier Services Coordinator

Duties & Responsibilities

• Fully understand the current operations, documentation, workflow, policy and guidelines of the end to end on/off boarding of Suppliers working with appropriate individuals or teams.

• Process incoming inquiries and balance workflow for Supplier Service’s team

• Vendor management as it relates to the operational business requirements and expectations to vendors that help drive support and provides end to end transparency

• Develop analytics and metrics for reporting tools to help support the Supplier Services team

• Assist with collection and maintaining up to date documents for existing suppliers

• Supplier set up and ongoing management of our Global Sourcing and Expense Suppliers.

• Create and execute tools and systems to improve process efficiency and user experience.

• Collecting and documenting Supplier certifications – ensure up to date information is available

• Assist in the coordination and execution of monthly and annual supplier-related events

• Manage Supplier Services Inbox and route communications to the appropriate team members.

• Provide administrative and operational support to Supplier Services Management as needed.

• Including special projects and additional initiatives

Experience Requirements

• Previous Buying & Supply Chain Supply experience preferred

• Previous vendor management or operations type experience

• Solid working knowledge of Microsoft Office with emphasis on Excel and MS Word

• Administrative skill set includes report creation

• Customer service skills in person, on the phone or interaction over the internet

• Excellent writing and verbal communication skills

• Excellent Time management and Organization Skills with the ability to work independently

• Problem solving skills that are solution-oriented

• Consensus building skills - Ability to persuade internal teams of the benefits of positive change

• Ability to multi-task in a high pressure fast-moving environment