Product Owner - FX & PFM
Permanent - Full TimeJob Overview
About Mox
Mox is built by and for the ones who aspire to live life to the fullest –we call them Generation Mox! The name Mox reflects the endless opportunities we can create, - Mobile eXperience; Money eXperience; Money X (multiplier), eXponential growth, eXploration… it’s all up for us to define together.
Why Mox
Mox helps you grow –your money, your world, your possibilities. We equip you with the financial management tools, information and insights you need to make your dreams, big or small, come true. Everything at Mox –from our products, features, to rewards –is designed based on customer research, tailor made for your needs. We care about what customers care about, especially in data security and privacy. Data ethics is core to everyone here at Mox.
Mox rewards you with an array of banking and lifestyle benefits.
What we are looking for?
You will lead a multidisciplinary team as part of a broader portfolio to design, develop and deliver one of our key product or service propositions. You are a digital native with a natural intuition for design and technology, coupled with a strategic mindset. You are comfortable working in a fast-paced environment with high degrees of ambiguity, get excited by solving complex problems and are happy to roll your sleeves up and get things done.
Mox is looking for a Product Owner, FX and PFM to join our Product team.
Responsibilities
As the FX and PFM Product Owner, you will be responsible for defining and delivering a seamless, intuitive, and feature-rich digital banking experience for our customers. You will work closely with cross-functional teams, including product development, design, and marketing, to drive the development of FX and PFM products that meet customer needs and business objectives.
Key Responsibilities:
Product Vision and Strategy:
- Develop and maintain a deep understanding of customer needs, market trends, and competitor activity in the FX and PFM space.
- Define and prioritize product features and requirements to drive business growth and customer engagement.
- Collaborate with stakeholders to develop a comprehensive product roadmap and strategy.
Product Development:
- Work closely with the product development team to ensure that product features are delivered on time, within budget, and to the required quality standards.
- Provide clear product requirements, user stories, and acceptance criteria to the development team.
- Prioritize and refine the product backlog to ensure alignment with business objectives and customer needs.
- FX and PFM Product Management:
- Oversee the development of FX products, including real-time exchange rates, competitive pricing, and streamlined transaction processes.
- Develop and maintain PFM features, such as budgeting, expense tracking, and financial insights, to help customers manage their finances effectively.
- Collaborate with internal stakeholders, including risk and compliance teams, to ensure regulatory requirements are met.
Customer Experience
- Work with the design team to ensure that FX and PFM products are intuitive, user-friendly, and provide a seamless customer experience across digital channels.
- Conduct customer feedback and usability testing to inform product development and optimization.
Stakeholder Management:
- Collaborate with internal stakeholders, including marketing, sales, and customer support teams, to ensure alignment and effective communication.
- Represent the product team in internal meetings and external forums, as required.
Requirements
- 6 – 7 years’ experience in product ownership as well as service delivery with a strong technical background.
- Fluent English and Cantonese.
- In-depth knowledge and hands-on experience with agile development methodologies.
- Outstanding communication, presentation, and leadership skills.
- Ability to manage time and schedules to meet aggressive deadlines and influence through persuasive written and verbal communication.
- Exceptional interpersonal and communication skills.
- Sharp analytical and problem-solving skills.
- An ability to think strategically and creatively.
- Attention to details.
Requirements
- 6 – 7 years’ experience in product ownership as well as service delivery with a strong technical background.
- Fluent English and Cantonese.
- In-depth knowledge and hands-on experience with agile development methodologies.
- Outstanding communication, presentation, and leadership skills.
- Ability to manage time and schedules to meet aggressive deadlines and influence through persuasive written and verbal communication.
- Exceptional interpersonal and communication skills.
- Sharp analytical and problem-solving skills.
- An ability to think strategically and creatively.
- Attention to details.