Business Support & Coordination Specialist
Permanent - Full TimeJob Overview
Great People Work Here
BizTX: Co-Creating WOW Through Digital Innovation
It’s an exciting time to be part of BizTX at Twinings Ovaltine. At the heart of this iconic brand, we’re on a mission to drive exponential growth and productivity through cutting-edge technology to transform the business globally.
We’re not here to simply provide IT services. We’re technology leaders and strategic partners, co-creating innovative solutions that help the business run, grow, and transform. Everything we do is guided by our commitment to ‘WOW’ our consumers, customers and colleagues. WOW experiences, WOW solutions, and WOW impact.
Our people think differently. We have an exponential mindset that helps us push boundaries and shape what’s next. The future at Twinings Ovaltine is full of possibility and we’d love you to be a part of it.
To provide essential, hands-on support for our India operations—ensuring our teams, leaders, and local initiatives run smoothly and efficiently. This role is designed for someone who wants to make a real impact, shape how the role evolves and drive innovative ways to support.
Key Responsibilities
Local Operations & Office Support
- Coordinate onboarding kits, office supplies, IT setup, and health & safety representation.
- Organise local events, team get-togethers, and wellbeing initiatives.
- Manage vendor onboarding, local payments, and credit card/expense processes.
Onboarding & Community Building
- Welcome new joiners, manage induction activities, and help build a positive, inclusive workplace culture.
- Support contractor onboarding/offboarding and group mailbox management.
Light-Touch Leadership Team Support
- Assist with diary coordination, travel bookings, and expense claims for senior leaders as needed.
- Maintain action logs for key meetings and help drive follow-up.
Communication & Collaboration
- Share information with local and global teams, support internal communications, and help coordinate cross-team projects.
Continuous Improvement
- Identify opportunities to streamline processes, improve efficiency, and contribute to a culture of innovation.
Skills, Knowledge and Expertise
- 3-4 years previous experience in operations, coordination, office management, or a similar support role.
- Exposure to project management, event planning, or process improvement is a plus.
- Resourceful and innovative: Always looking for new ways to get the job done, embracing technology and AI to drive efficiency, and taking ownership to deliver results.
- Strong organisational and communication skills.
- Ability to manage multiple priorities and adapt to changing needs.
- Proficiency in MS Office, expense systems, and calendar tools.
- Local knowledge and networking capability.
- Fluent English