Customer Support Agent

Join Our Team as a Customer Support Agent!

Are you ready to thrive in a dynamic environment where your energy and commitment make a real impact? We’re looking for service-minded individuals who enjoy fast-paced work and have a genuine passion for helping customers. As a key member of our customer service team, you’ll collaborate closely with colleagues while also working independently to ensure outstanding customer experiences.

Experience from the service industry - such as banking, finance, or call centers - is a plus, but not required. We also welcome applicants from retail or similar customer-facing roles.

Key Responsibilities

• Provide high-quality customer support via chat and email.
• Handle incoming calls from credit card and savings account customers.
• Assist with general office tasks to keep daily operations running smoothly.

Qualifications

• Strong written and verbal communication skills, with Norwegian as your primary language.
• Comfortable using phone and computer as your main work tools.
• Positive, approachable, and team-oriented attitude.
• Previous customer-facing experience is preferred (e.g., retail, service industry).
• Genuine interest in helping people and solving their problems.
• Fluent Norwegian language skills.

What We Offer

• Fixed salary with opportunities for professional development.
• A vibrant and inclusive workplace in the heart of Bergen, at Torgallmenningen.
• Remote work arrangements possible when required.
• An international work environment in a fast-growing company.

➡️Please submit your CV and application letter in Norwegian.