Bilingual Medical Receptionist (Spanish-English) – On-Site – Medellín
Full Time $3,500,000 / two weeksJob Overview
Virtual Staffing Solutions is currently looking for Medical Billing Representatives with knowledge of insurance plans and must be able to read the eligibility of benefits and denials.
Key Responsibilities
- Confer with patients by telephone to answer inquiries regarding medical billing and payments
- Assists patients in processing payments and updating account information to ensure that medical claims will be processed and settled flawlessly
- Obtain details of complaints and disputes and ensure that this will be escalated to the accounts management for resolution
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
- Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments
Skills, Knowledge & Expertise
- At least 6 months BPO healthcare billing experience is a must
- Has knowledge in insurance plans
- Must be able to read eligibility of benefits, denials
- Excellent communication and comprehension skills
- Computer literate, in encoding, and word-processing