Veterinary Client Service Representative
Full Time $15.00 - $16.00 / hourJob Overview
At Animal Hospital of Lewisville, we’re committed to providing compassionate, high-quality veterinary care to the pets and families of Lewisville and the surrounding communities. Our team is supportive, upbeat, and deeply dedicated to making every visit a positive experience for both our clients and their furry family members. If you love animals and enjoy working in a fast-paced, people-focused environment, we’d love to meet you!
Position Overview
Do you have a passion for animals and a natural talent for customer service? We are seeking a warm, organized, and enthusiastic Veterinary Receptionist to be the welcoming face of our hospital. In this role, you’ll be the first point of contact for our clients—creating a smooth, friendly, and professional experience from the moment they walk through our doors or pick up the phone.
Some of the responsibilities you will own in this role:
- Provide friendly, quality customer care to patients and clients
- Process invoices payments
- Answer phones, schedule appointments, and obtain all necessary medical history
- Determine the status of the patient’s immunizations and tests
- Communicate with the doctor and technical staff on the patient’s arrival and necessary treatments
- Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
- Accurately input data into computer software
- This is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change*
Preferred Qualifications
- High school diploma
- Weekend availability as needed
- Must be able to lift 30-50 pounds