Collections Processing Assistant II - Andrew Heiskell Library Circulation
Full Time $46,040 / yearJob Overview
Overview
The Andrew Heiskell Braille and Talking Book Library, part of The New York Public Library, serves patrons who are eligible to borrow materials from the National Library Service for the Blind and Physically Handicapped (NLS) in the five boroughs of New York City and Long Island. The CPA department staff are critical to ensuring our 15,600 patrons with print disabilities have equal access to reading materials by processing, checking out, mailing, inspecting, and checking in, out over 450,000 items a year. CPAs inventory and inspect Braille books, handle mailings, and manage two ILS systems at the physical circulation desk and assist patrons of both the NLS and NYPL systems that are run through the Heiskell Library - with item processing, as well as guidance for the visually impaired. The department must also manage the nationally mandated XESS and RECALL quota weeding systems and the Federal recycling processes. In the future, they may also play a critical role in new downloading processes and duplication on demand to create books to fill patron needs. For more information see talkingbooks.nypl.org.
The Andrew Heiskell Braille and Talking Book Library, part of The New York Public Library, serves patrons who are eligible to borrow materials from the National Library Service for the Blind and Physically Handicapped (NLS) in the five boroughs of New York City and Long Island. The CPA department staff are critical to ensuring our 15,600 patrons with print disabilities have equal access to reading materials by processing, checking out, mailing, inspecting, and checking in, out over 450,000 items a year. CPAs inventory and inspect Braille books, handle mailings, and manage two ILS systems at the physical circulation desk and assist patrons of both the NLS and NYPL systems that are run through the Heiskell Library - with item processing, as well as guidance for the visually impaired. The department must also manage the nationally mandated XESS and RECALL quota weeding systems and the Federal recycling processes. In the future, they may also play a critical role in new downloading processes and duplication on demand to create books to fill patron needs. For more information see talkingbooks.nypl.org.
Responsibilities
Reporting to the Senior Collections Processing Associate, the Collections Processing Assistant II:
Reporting to the Senior Collections Processing Associate, the Collections Processing Assistant II:
- Works as part of a team to provide public service
- Assists with reserves, inventory, circulation and other related duties
- Prepares print and non-print library materials for circulation, involving some data entry at a PC
- Processes patron applications and transfers for braille and talking book users, including data entry, filing, and related tasks
- Inspects and sorts talking books and other materials
- Is teamwork oriented, and shows initiative in creating and carrying out improvements to staff procedures and user experience of the Library
- Performs related duties as required
Required Education, Experience & Skills
Required Education & Certifications
- High School Diploma
Required Experience & Skills
- Successfully demonstrated ability to follow directions, work independently and as a part of a team in a reliable and flexible manner
- Must be able to work with a diverse public, including people with disabilities
- Strong interpersonal and oral communication skills
- Successfully demonstrated ability to accurately perform data entry at moderate speed with careful attention to detail
- Demonstrated ability to effectively handle a high-volume workload, daily deadlines, and productivity standards
- Basic computer, internet, email, and Google Doc skills, and the ability to develop proficiency with two circulation systems: Sierra and KLAS
- Customer service experience
- Ability to multitask
- Must be able to perform physical duties such as lifting up to 50 lbs., pulling and pushing items
- Must pass physical examination