Residential Deputy Manager

Key Responsibilities

• To work as part of a care team providing a service that meets the highest regulatory standards.
• To work in a combined supernumerary and shift-based role, covering day and night shifts as part of a rota where required.
• To support our residents and carry out personal care tasks as specified within the Care Plan(s) in order that the tasks are carried out to enhance and support the independence of the resident.
• To be accountable for care delivered to residents, ensuring high standards of clinical and non-clinical practice.
• To take lead in the promotion of the health and well-being of residents, ensuring that health promotion is incorporated in the planning and delivery of care.
• To be aware of any deterioration in physical and mental health of a resident, and oversee the management of this effectively.
• To carry out tasks in a way that will demonstrate respect for dignity and privacy, irrespective of the severity of disability or personal circumstances.
• To encourage positive social interactions with residents, the staff team, families and friends.
• To be responsible for rota planning and shift allocation.
• To be responsible for processing and reconciling shifts in relation to the Payroll process.
• To be responsible for the safe recruitment process for staff recruitment.
• In conjunction with the Registered Manager, ensure coordination and supervising of staff, and evaluate performance & discipline, providing constructive feedback where required.
• Support the Registered Manager to undertake general assessments, admission assessments, and organise discharges, undertaking such work independently, as required.
• To ensure that relevant documentation is maintained in a comprehensive manner, and that any relevant paperwork as required by your role, is completed and stored appropriately.
• Maintain confidentiality at all times, unless there is deemed a risk to residents and other members of staff.
• To attend multidisciplinary agency meetings where requested and where appropriate.
• To act up, as necessary, in the absence of the Registered Manager and to take responsibility for On-Call duties as part of a rota.
• Respond to emergencies in accordance with company policy.
• To participate in team meetings, carry out supervisions and annual appraisals.
• To act as a mentor/preceptor/supervisor to other staff members, promoting an environment that is conducive to quality learning and assessment.
• Oversee the tasks and standard of the domestic duties within the Home, participating in any audit cycles relating to domestic tasks, and ensure that the staff have the relevant training and competency to carry out such tasks.

• Maintains own continuing professional development.
• To ensure that the mandatory training is complete and in compliance with company standards and to attend training when requested.
• Support staff with performance issues, developing action plans to address developmental needs.
• Ensure that staff training is completed as directed by company policy.

• To be compliant with all aspects of the Group in relation to policies, procedures, guidelines, and audits.
• To maintain compliancy with the Care Inspectorate, other regulatory bodies, and other Health Regulators of where the Group operates.

Skills, Knowledge and Expertise

• Level 3 Diploma in Health and Social Care (or equivalent).
• Registration with the relevant regulatory body and with the care standards in the jurisdiction working in.
• Able to work within a team and also independently and make appropriate strategic decisions within the field of care.
• Excellent written and oral communication and presentation skills.
• The ability to prioritise tasks and resources.
• To work well under pressure whilst maintaining attention to detail is critical.
• To possess strong and influential management skills with proven ability to manage internal and external team members at all levels.
• Excellent computer skills such as Microsoft Office Suits, i.e. Word, Excel, PowerPoint and Outlook.
• Be able to pass fitness to practice standards.
• Good organisation and observational skills.

• Caring and kind.
• Cheerful and friendly.
• Flexible, reliable and adaptable.
• Good team player.
• Diligent and persistent.
• Creative and innovative.
• Motivated.
• Competitive drive.
• Strong ethical background.
• Integrity.