Senior Export and Import Operator
Full TimeJob Overview
Cadogan Tate is recognised as the market leader in Fine Art logistics, with full-service operations across the USA, London and Paris. Our reputation is built on providing exemplary service to collectors, designers, galleries and museums around the world. This service is underpinned by our values which inform the way we look after our clients and employees.
As a Senior Export and Import Operator, you will play a key role within the Shipping Team by supporting the development and continuous improvement of the department’s objectives. You will be responsible for managing and administering all export processes — including those related to exhibitions and, when required, coordinating exhibition imports to ensure smooth, compliant, and efficient operations.
Key Responsibilities
- To keep up to date on all HMRC, other legislation and company procedures, to complete all necessary documentation and keep all records accurately.
- To ensure that all practical arrangements for export and import shipments are made; liaising with clients, working with transport, packing and storage departments to this end.
- To complete Export & import documentation for airfreight, sea freight & exhibition shipments.
- Ensuring all quotations are made within a timely manner.
- Ensuring all shipments are invoiced in timely manner.
- Ensuring all clients are kept informed as to all stages of their shipments and receive all relevant documentation.
- Where necessary and when requested by client, to oversee other aspects of shipping processes including local / storage / import work.
- To attend operations meetings.
- To maintain and update Art Logistics internal shared documents covering all imports.
- To comply with the requirements within Art Logistics Staff Operations Handbook and Quality Management System.
- To arrange collections and deliveries with the client in consultation with the transport manager and make practical arrangements directly with our clients to ensure smooth collections and deliveries as required.
- To arrange packing as required in a suitable manner, supplying the packing room department with full packing sheets and relevant information.
Skills, Knowledge and Expertise
• In-depth knowledge of international shipping, import/export procedures, and HMRC compliance
• Experience with airfreight, sea freight, road transport and exhibition shipments
• Strong organisational skills with the ability to manage multiple complex shipments simultaneously
• High attention to detail and accuracy in documentation and record management
• Strong client communication skills, with the ability to manage expectations and build trust
• Proactive problem-solving and decision-making in a fast-paced environment
• Ability to collaborate effectively across transport, packing, and storage departments
• Skilled in preparing quotations and invoicing in a timely and accurate manner
• Competence in maintaining internal logistics records and systems
• Commitment to quality standards and continuous process improvement
• Professionalism, discretion, and reliability when handling high-value and sensitive artworks
• Professionalism, discretion, and reliability when handling high-value and sensitive artworks
• Flexibility to adapt to changing client needs and shipment requirements