QA Manager (Hanover, MD)
Full Time $90,000 - $120,000 / yearJob Overview
The Quality Assurance Manager is responsible for overseeing all aspects of food safety and quality assurance within a poultry processing facility focused on tray-packed products for retail distribution. This role ensures compliance with regulatory standards, customer specifications, and internal quality systems while fostering a culture of continuous improvement and food safety.
Key Responsibilities
- Lead and manage the QA team to ensure consistent execution of quality and food safety programs.
- Develop, implement, and maintain HACCP plans, GMPs, SSOPs, and other regulatory and customer-driven programs.
- Ensure compliance with USDA, SQF, and other applicable regulatory bodies.
- Oversee daily quality checks, product inspections, and process audits throughout production.
- Investigate and resolve quality issues, including non-conformances, customer complaints, and product recalls.
- Collaborate with production, sanitation, and maintenance teams to ensure quality standards are upheld.
- Maintain documentation and records required for audits and inspections.
- Provide support to the Corporate QA team as it relates to third party audits and documentation as needed.
- Prepare for and lead third-party audits, customer visits, and regulatory inspections.
- Train employees on food safety, quality procedures, and regulatory compliance.
- Monitor and analyze quality metrics to identify trends and drive corrective actions.
- Support new product development and process improvements from a quality perspective.
Skills, Knowledge and Expertise
- Bachelor’s degree in Food Science, Animal Science, Microbiology, or related field (or equivalent experience).
- 5+ years of experience in food manufacturing, preferably in poultry or meat processing.
- Strong knowledge of USDA regulations, HACCP, GMPs, and food safety systems.
- Experience with tray-packed retail products and retail customer specifications is highly desirable.
- Proven leadership and team management skills.
- Strong communication and interpersonal skills.
- Excellent problem-solving abilities and attention to detail.
- Proficiency in Microsoft Office and quality management systems.
- Bilingual skills (English and Spanish) are a plus.
- Candidate must successfully pass post-offer/pre-employment drug and background screen.
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