Home Care Deputy Manager
Full TimeJob Overview
LV Community are looking for a Deputy Manager to join the team, and be responsible for assisting the Home Care Manager to manage a number of teams providing care for people that require all ranges of support and care in the community.
They will ensure compliance with the Care Inspectorate and other regulatory bodies. They will assist in managing a team, ensuring best practice and assisting with coaching the team to do the same. This role is key to ensuring our service meets the needs of our clients/service users and our goal of providing a high-quality care service.
They will ensure compliance with the Care Inspectorate and other regulatory bodies. They will assist in managing a team, ensuring best practice and assisting with coaching the team to do the same. This role is key to ensuring our service meets the needs of our clients/service users and our goal of providing a high-quality care service.
Key Responsibilities
Deputy Manager Responsibilities
- Be accountable for care delivered to clients in their own home.
- To assist with the day-to-day management of the Home Care provision.
- To hold accountability and responsibility for the Home Care service, in line with care inspectorate guidelines and standards.
- Act as a leadership role model.
- Ensure high standards of clinical and non-clinical practice.
- Ensure adherence to policies and standards set by the Group and the care inspectorate.
- Assist in the conduct of supervisions and appraisals.
- Ensure 100% compliance with training and education standards, as set by the company and the care inspectorate.
- To ensure, along with the Registered Manager, that relevant documentation is maintained in a comprehensive manner.
- Compliant with company and local audits and committed to achieving high standards expected from audits.
- Work to implement recommendations from company and local audits.
- Ensure the implementation of the care inspectorate standards are relevant for Home Care and our clients.
- Work within pre-agreed budgets and occupancy levels.
- Undertake safe recruitment and resourcing for the Home Care provision.
General Responsibilities
- Provision of high-quality care.
- Personal development and continued learning towards a fuller understanding and fulfillment of excellent standards of care.
- To work as part of a care team providing a service to meet the highest regulatory standards.
- To be aware of any deterioration in physical or mental health of a client, and oversee the management of this effectively.
- To carry out tasks in a way that will demonstrate respect for dignity and privacy, irrespective of the severity of a client's disability or personal circumstances.
- To encourage positive social interactions with clients.
- Respond to emergencies in accordance with company policy.
- Maintain confidentiality at all times, unless there is deemed a risk to clients or any other member of staff.
- Ensure completion of relevant paperwork as required by your role.
- To participate in team meetings, supervisions and annual appraisals.
- To liaise with other agencies involved with clients, as required.
- To attend multidisciplinary agency meetings where requested and where appropriate.
- To respect the rights and choices of clients.
Personal Care Responsibilities
- Where required, participate in personal care in order to help clients achieve the aims and objectives of their Care Plan(s). This may include supporting and mentoring trainee and junior members of staff.
- To support our clients and carry out personal care tasks as specified within the Care Plan(s), in order that the tasks are carried out to enhance and support the independence of the client.
Domestic Responsibilities
- Oversee the tasks and standards of the domestic tasks carried out within the client's home.
- Participate in any audit cycle relating to domestic tasks and ensure that staff have the relevant training and competency to carry out such tasks.
Training & Development Responsibilities
- Maintains own continuing professional development.
- To ensure that mandatory training is complete and in compliance with company standards.
- To attend training when requested.
Compliance Responsibilities
- Compliant with all aspects of the Group in relation to policies, procedures, guidelines, and audits.
- Maintain compliancy with the care inspectorate regulations and other Health Regulators of where the Group operates.
Skills, Knowledge and Expertise
- QCF Level 3 diploma in management in health and social care or equivalent.
- Demonstrative experience within the Health Care industry as a Home Care Deputy Manager.
- Able to work independently.
- Excellent written and oral communication and presentation skills.
- The ability to manage multiple priorities, while maintaining attention to detail is critical.
- Ability to prioritise tasks and resources, meet deadlines, and be flexible to changing priorities.
- Excellent computer skills (Microsoft Office Suite, Project, Word, Excel, PowerPoint, Outlook).
- Registration with the relevant regulatory body and with the care inspectorate.
- Have commitment to undertaking CPD training.
- Have the ability to demonstrate knowledge relevant to the Home Care environment.
- Have the ability to work well within a team and autonomously.
- Have the ability to cope under pressure.
- Be able to pass fitness to practice standards.
- Be reliable, motivated, and organised.
- Integrity.
- Demonstrative experience within the Health Care industry as a Home Care Deputy Manager.
- Able to work independently.
- Excellent written and oral communication and presentation skills.
- The ability to manage multiple priorities, while maintaining attention to detail is critical.
- Ability to prioritise tasks and resources, meet deadlines, and be flexible to changing priorities.
- Excellent computer skills (Microsoft Office Suite, Project, Word, Excel, PowerPoint, Outlook).
- Registration with the relevant regulatory body and with the care inspectorate.
- Have commitment to undertaking CPD training.
- Have the ability to demonstrate knowledge relevant to the Home Care environment.
- Have the ability to work well within a team and autonomously.
- Have the ability to cope under pressure.
- Be able to pass fitness to practice standards.
- Be reliable, motivated, and organised.
- Integrity.
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