Director of National Accounts
Full Time $160,000 - $188,000 / yearJob Overview
The Director of National Accounts – MRO is responsible for leading and expanding strategic partnerships with key industrial distributors including Fastenal, Grainger, McMaster-Carr, and similar accounts. This role drives revenue growth, ensures contract compliance, and delivers value-added solutions tailored to each customer’s operational needs. The ideal candidate is a relationship builder, a strategic thinker, and a results-driven professional with deep knowledge of the MRO landscape.
How You Will Help
- Account Leadership: Serve as the primary point of contact for assigned national accounts, managing executive-level relationships and driving long-term growth.
- Strategic Planning: Develop and execute account plans aligned with customer goals and company objectives.
- Sales Growth: Identify and pursue new business opportunities within existing accounts; lead cross-functional efforts to expand product penetration.
- Contract Management: Negotiate and manage pricing agreements, rebates, and service-level commitments.
- Collaboration: Partner with internal stakeholders (Sales, Marketing, Operations, Finance) to deliver seamless customer experiences.
- Performance Tracking: Monitor KPIs, sales performance, and customer satisfaction; prepare and present quarterly business reviews.
- Market Intelligence: Stay informed on industry trends, competitive activity, and customer developments to inform strategy.
- Leader: Lead, develop, and manage the Jr. National Account Manager and Rep Partner network to deliver growth targets and day to day account responsibilities
What You Will Bring
- Bachelor’s degree in Business, Marketing, or related field; MBA preferred.
- 5+ years of experience in National Account Management, preferably in MRO, industrial distribution, or manufacturing.
- Proven success managing accounts such as Fastenal, Grainger, McMaster-Carr, MSC, or similar accounts.
- Strong negotiation, presentation, and analytical skills.
- Ability to travel up to 30% for customer meetings and trade events.
- Proficiency in CRM tools (e.g., Salesforce), Microsoft Office Suite, and data analysis platforms.