Central Reservations Agent

We take pride in delivering exceptional experiences and creating magical memories. Our success is built on the dedication and passion of our employees, and we invite you to join a team committed to excellence beyond the ordinary for both our guests and colleagues. 

For over 185 years, the Pomme d'Or Hotel has been a popular destination for both business and leisure travellers. Located in the heart of St Helier, the hotel offers stunning views of Liberation Square and the yacht marina. With 143 contemporary rooms, modern restaurants, versatile function rooms and the finest cocktail bar in the island, the Pomme d'Or Hotel caters to a diverse mix of guests, blending business and pleasure seamlessly.

For over 90 years, the Merton Hotel has been delighting guests as Jersey's largest resort hotel, offering an unparalleled range of facilities. The hotel boasts 286 bedrooms and 28 self-catering units in various styles, multiple restaurants and bars, and Jersey’s only tropical hotel leisure complex. Guests can enjoy indoor and outdoor pools with an 80-metre water slide and FlowRider®, as well as some of the best evening entertainment options for both children and adults. Additionally, the Merton features kids' clubs and nightly entertainment.

Our exquisite Greenhills Country House Hotel seamlessly combines luxury with traditional Jersey charm. Dating from 1674 and set amidst enchanting gardens, it has earned a reputation as a 'must-visit' destination for food enthusiasts. Nestled in a tranquil rural valley, Greenhills Country House Hotel promises a perfect blend of luxury and tradition. We meet and exceed our guests' high expectations. The 33 charming rooms are meticulously prepared, and our food and drink offerings are expertly refined. Our restaurant, currently holding 2 AA rosettes, is renowned for its high-quality cuisine curated from locally sourced produce.

The Watersplash is a one-of-a-kind beachside bar, diner, and nightclub that has something for everyone. Situated in the heart of St Ouen's Bay, the 'Splash’, as locals affectionately call it, is the island's spiritual hub for surfing, music, and sunsets. The Watersplash hosts a variety of indoor and outdoor events, from birthday parties and live music on the terrace to 750-person sell-out club nights featuring top international bands and DJs. Proud of our prime beachside location, we are an accredited plastic-free business and a member of the Jersey Eco Active business scheme. Established in 1954, we have been a beloved destination for decades.

Are you detail-oriented with a passion for exceptional service? Join our vibrant team and play a key role in crafting unforgettable guest experiences! You’ll play a crucial part in making sure all of our guests arrive happy and well-informed about our incredible estate; ensuring we consistently exceed the expectations of every guest. As a Central Reservations Agent, you will be essential to our reservation department, ensuring every booking is smooth and seamless.

In this dynamic role, you will handle reservations via phone, email, and online platforms, turning potential inquiries into confirmed bookings with efficiency and accuracy. You will provide outstanding customer service, addressing guest inquiries, resolving issues, and sharing valuable information about our facilities.

You will be surrounded by a supportive and energetic team, eager to help you thrive and learn more about our various departments. This is your chance to shine in a fast-paced environment, where your passion for exceptional service will enhance our guests' satisfaction and drive our success.