Operations Officer - Corporate Actions
Full TimeJob Overview
To provide administrative support for all types of transactions associated with Corporate Actions, in line with regulatory and company procedures. This role includes liaising with all other CGWM offices as well as outside Institutions.
Key Responsibilities
- Retrieve and monitor the Corporate Actions daily reports
- Retrieve the custodian reports from the relevant websites
- Manage the daily files to be actioned
- Set up new corporate action files for custodian notices and SWIFT advices
- Chase agent for new details and new or delayed shares/cash required
- Answer daily telephone and email queries and Client Services queries
- Monitor SWIFTs for cash/new shares received
- Ensure all queues are monitored daily and ensure everything is released
- To provide cover for any other member of the Corporate Events Team
- Assist with all testing for both fixes and upgrades.
Skills, Knowledge and Expertise
- An understanding of Corporate Actions would be advantageous
- Ability to learn new systems quickly
- Ability to follow procedures and make recommendations for improvement
- Excellent attention to detail
- Excellent communication skills, both written and verbal
- Good organisational skills
- Ability to prioritise workload
- Aptitude for numbers
- Flexibility to meet the demands of the business at particularly busy periods.