BMW & MINI Parts Advisor
Permanent - Full Time £32,000 - £34,000 / yearJob Overview
Do you have a keen eye for detail and a customer focused mindset? We have a great opportunity to join the experienced and collaborative Parts Team as a Parts Advisor looking after our BMW & MINI Products.
What’s in it for you?
- No weekend work: 45 hours Monday - Friday 0800 -1800
- Competitive salary: £32,000 - £34,000 depending on experience
- Full training provided and clear progression opportunities
- A supportive environment where your contribution truly matters.
- Work for a premium brand
What you will be doing:
- Handle parts orders from start to finish - receive requests, interpret requirements, and advise on additional needs or pricing.
- Pick, pack, and dispatch orders accurately and promptly, ensuring customers and technicians are kept fully informed.
- Maintain stock control systems - record movements accurately and store parts securely in line with manufacturer guidelines.
- Support sales growth by identifying opportunities for additional products and assisting with promotions and marketing initiatives.
- Deliver exceptional customer service to internal and external customers, ensuring the Vines experience is upheld at all times.
- Keep displays and work areas to the highest standard and contribute to a safe, organised environment.
What We're Looking For:
- Previous experience as a Parts Advisor or in automotive aftersales is an advantage, but full training will be provided.
- Strong attention to detail and organisational skills.
- Excellent communication and customer service abilities.
- Proactive, motivated, and able to work under your own initiative.
- Comfortable using IT systems (training on our in-house systems will be provided).