Director, UX/UI

Responsibilities

• Execute and communicate on the 3-year vision and extend that vision beyond 2028 for the overarching UI/UX vision and strategy aligned with company objectives and product roadmap
• Partner with executive leadership, product management, engineering, and marketing to ensure design excellence is embedded throughout the organization
• Drive design innovation and champion best‑in‑class practices that reinforce Eptura’s position as a leader in user experience
• Build and champion a user-centered design culture across the organization
• Manage and enhance the UI/UX budget, resources, and tools

• Lead and mentor a high-performing team of UX/UI designers and recruit and retain top design talent to support business growth
• Work with leaders across the company to ensure functional alignment, motivation and on-time delivery of functionality
• Advance the craft of design and UI/UX through continuous coaching and inclusion of AI functionality
• Establish clear career paths, provide ongoing coaching, and foster professional development opportunities
• Create an inclusive, collaborative environment that encourages creativity, experimentation, and continuous learning

• Establish and evolve design systems, patterns, and guidelines that ensure consistency and efficiency across all products
• Champion user research and data-driven design decisions through qualitative and quantitative methods
• Oversee the end-to-end design process from concept through implementation, ensuring quality and timely delivery
• Lead design reviews and provide constructive feedback to elevate design quality
• Balance user needs, business goals, and technical constraints to deliver optimal solutions

• Partner closely with Product Management to influence product strategy and roadmap prioritization, collaborate with Engineering to ensure design feasibility and high-quality implementation and with Marketing to ensure brand consistency and compelling go-to-market positioning
• Present design strategies and recommendations to executive leadership and stakeholders
• Evangelize the value of design throughout the organization

• Define and track key UX metrics and KPIs to measure design impact and user satisfaction
• Conduct competitive analysis and stay current with industry trends and emerging technologies
• Implement processes for continuous improvement based on user feedback and data insights
• Ensure accessibility standards are met across all products

About You

• 12+ years of experience in UI/UX design with at least 5 years in senior leadership roles
• Proven track record of leading design teams to deliver successful B2B or enterprise software products
• Experience managing and scaling design teams of across multiple products or platforms
• Portfolio demonstrating exceptional design thinking, problem-solving, and successful product outcomes
• Experience working in agile development environments

• Deep expertise in user-centered design methodologies, design thinking, and research methods
• Strong proficiency in Figma and AI systems 
• Expert knowledge of design systems, accessibility standards, and responsive design principles
• Exceptional communication and presentation skills with ability to influence at all organizational levels
• Strategic thinking with ability to balance long-term vision with short-term execution
• Strong analytical skills with experience interpreting user data and making data-informed decisions
• Proven ability to manage multiple projects and priorities in a fast-paced environment

• Bachelor's degree in Design, UI/UX, HCI, Computer Science, or related field required