Shift Leader Housekeeping

Key Responsibilities

• Ensure consistently high operating standards in every area of Housekeeping , as identified d by the hotel brand standards
• Monitor the appearance, standards, and performance of all Housekeeping Team Members with an emphasis on training and team work
• Provide excellent guest service
• Actively works on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision
• Manages the controls of the Housekeeping department, such as: frequency of employees, release of master keys, book incident, input and output input and output uniform and linen, among others
• Responsible for checking daily the guest information and ensure that the preferences and requests of the same are met on time
• Control makes monthly Lost and Found
• Check the uniforms and send for c leaning and / or repair
• Coordinates and controls all traffic of documents and people within the department.

Skills, Knowledge and Expertise