Wealth Planning opportunity

• Ideally, you’ll be CISI or CII Level 4 qualified with experience - and passion - for wealth planning and helping clients build their financial futures with confidence.
• However, if you're earlier in your career with some exposure to financial services, a genuine interest in wealth management, and the drive to learn, we’d still love to hear from you.
• We’re open to speaking with talented individuals who have the aptitude and ambition to develop professionally and work towards full qualification.

Key Responsibilities

• Provide prospective and existing clients with holistic wealth advice, advising on pensions, investments and Wealth Planning with a focus on good client outcomes, within an ethical and professional culture adopting a commercial approach to control the cost base.
• Ensure all work is in accordance with current advice standards, compliance and regulatory requirements.
• Provide prospective and existing clients with wealth planning advice recommending suitable products/services to meet their needs/expectations to deliver good outcomes, adapting your approach for individual client circumstances, including vulnerable clients.
• Take an active role in local business development and to manage and service clients in accordance with their advice needs and mandates.
• To complete suitability reviews with clients to a high standard and in a timely manner, ensuring that client needs continue to be met, and additional client needs identified.
• Forge close working relationships with the Client Administration and Client Services teams for them to ensure processing of all client business in an accurate and timely manner.
• Network and build new relationships with industry professionals and potential clients. Out of office hours client entertainment may be required from time to time.
• Build, maintain and continue to grow strong client relationships with professional conduct and integrity.
• To maintain a detailed knowledge and understanding of policies, procedures, and all relevant systems and to keep abreast of changes and undertake training as and when required.

• Be the first point of contact, providing seamless support to the Wealth Planning team and a first point of contact for clients to handle general queries, escalating complex queries to the Planner, adapting your approach for clients in vulnerable circumstances.
• Support the Wealth Planners in submission of cases to the Client Services team.
• Deal with finance queries including invoices, billing, WIP, commissions, etc.
• Work collaboratively with colleagues to deliver good client outcomes.
• Prepare and submit CDD and new account paperwork for client onboarding, following the Company’s AML process and procedures.
• Process new business for clients in a timely manner, ensuring all information provided is accurately reflected in the application paperwork and any other associated systems are updated.
• Complete any required post meeting actions and minutes.
• Meet and greet clients at respective locations.
• Handle client correspondence and post.
• Prepare letters of authority for signing.
• Prepare client application forms in line with suitability report recommendations, ensuring they are actioned when returned by the client within business agreed timeframes and with accuracy.
• Ensure you follow all policies and procedures as required by the business.

Skills, Knowledge and Expertise

• At least Level 4 qualified with a relevant Financial Planning professional qualification.
• Achievement and annual renewal of CPD and SPS.
• Solid IT Skills including Microsoft Office Package and CRM database system.
• Good knowledge of Planning procedures and processes including good working knowledge of XPlan and Voyant.
• A good understanding of financial regulations in Guernsey and to keep abreast of regulatory changes and market practice to ensure that all dealings on behalf of clients are following all relevant rules and regulations.
• Confident communicator at all levels, with the ability to adapt approach depending on audience, and manage difficult discussions.
• Strong presentation skills, demonstrates positive personal impact qualities such as leadership, influencing, credibility and empathy.
• Fosters a team ethic, able to build empathy with colleagues and clients and considers the wider team.
• Acts with professionalism and with discretion.
• Good analytical and problem-solving skills, capable of anticipating, resolving and owning problems through to resolution.

• A solid educational background with at least 5 GCSEs grade C/4 or above, or equivalent or relevant work experience.
• A keen interest in Wealth Planning.
• Good IT Skills including Microsoft Office Package and CRM database system.
• Experience of XPlan and Voyant (preferable) or the ability to become proficient in these systems, as well as cashflow planning software.
• A good understanding of financial regulations in the Guernsey and to keep abreast of regulatory changes and market practice to ensure that all dealings on behalf of clients are following all relevant rules and regulations.
• Good knowledge of financial planning products (or ability to obtain knowledge).
• Excellent and proven customer service skills, as well as interpersonal and communication skills.
• Ability to prioritise own workload and work on own initiative.
• Highly organised and methodical with the ability to multi-task, work to deadlines and adapt and operate effectively and efficiently.