Asset Manager
Full Time $115,000 - $125,000 / yearJob Overview
We are seeking a strategic and results-oriented Asset Manager to become a member of the team that manages surveillance and decisioning pertaining to loss mitigation, foreclosure, bankruptcy, litigation and REOs. This role requires a high level of ownership and independent problem-solving, with a focus on optimizing outcomes and driving continuous improvement. The ideal candidate will bring subject matter expertise, analytical rigor, and a process-focused mindset to oversee servicer performance, identify inefficiencies, and enhance portfolio results. This position is highly cross-functional and requires strong leadership, proven expertise in evaluating and summarizing processes and systems, and the ability to translate data and complexity into action.
Responsibilities and Duties:
Asset Oversight & Servicer Management
- Act as a primary point of contact with servicers and external counsel.
- Work in partnership with servicers to develop tools and processes that achieve desired outcomes.
- Lead monthly servicer portfolio review meetings and ensure effective communication.
- Develop and implement performance metrics, dashboards, and reporting to guide decision-making.
- Ensure timely and compliant servicer actions; proactively address delays and inefficiencies.
Process Improvement & Risk Management
- Review and redesign processes internally and with the servicer to address root causes and improve consistency
- Identify risks in legal or servicing processes and implement long-term solutions
- Build scalable frameworks for repeatable, efficient asset management execution.
Education and Experience:
- Bachelor's degree required; advanced degree is a plus.
- 5+ years of experience in asset management, servicing oversight, or related areas.
- Expertise in loss mitigation, foreclosure, bankruptcy, REO and litigation practices, including experience reading and interpreting legal documents.
- Expertise in evaluating processes to identify root causes of volatility.
- Experience working with third-party servicers, legal counsel, and cross-functional teams.
- Advanced Excel skills required - including ability to represent scenarios efficiently in Excel; SQL proficiency or willingness to learn preferred.
Key Competencies:
- Leadership & Ownership: Takes full ownership of asset performance and outcomes. Leads with initiative and follows through with minimal direction.
- Analytical Expertise: Strong understanding of processes, documentation, and loan servicing. Highly analytical; comfortable interpreting data and making data-driven decisions.
- Strategic & Systems Thinking: Able to zoom out to process-level thinking while executing at the loan level. Focused on root cause resolution and building long-term, scalable solutions.
- Communication & Influence: Skilled at translating complex processes and servicing issues into clear, actionable steps. Able to influence internal and external stakeholders effectively.
- Process Design & Continuous Improvement: Passion for building and refining processes in evolving environments. Seeks to reduce volatility and improve outcomes across asset management functions.
How This Role Demonstrates Our Values:
- Integrity: Ensures compliance, accuracy, and ethical oversight across all matters.
- Collaboration: Builds productive partnerships across legal, servicing, and internal teams.
- Excellence: Drives process rigor and accountability to enhance loan outcomes.
- Critical Curiosity: Questions current processes, identifies inefficiencies, and proposes innovative solutions.