Logistics Manager
Full Time $68,000 - $90,000 / yearJob Overview
Summary
The Logistics Manager is responsible for, but not limited to, driving flawless execution of Wyld’s go-to-market strategy through leadership of the Logistics Support Team, market knowledge, and local compliance and regulations. They will be responsible for setting standards and coordinating functions through clear communication within their team, while working closely with the Sales and Distribution leaders to ensure all functions are achieved. They will be an integral part in the hiring, training, and development of employees, and must be able to work a flexible schedule.
The Logistics Manager is responsible for, but not limited to, driving flawless execution of Wyld’s go-to-market strategy through leadership of the Logistics Support Team, market knowledge, and local compliance and regulations. They will be responsible for setting standards and coordinating functions through clear communication within their team, while working closely with the Sales and Distribution leaders to ensure all functions are achieved. They will be an integral part in the hiring, training, and development of employees, and must be able to work a flexible schedule.
Duties and Responsibilities
- Delivery Team Management
- Provide present, hands-on leadership to ensure execution of daily tasks and broader team objectives
- Partner with the Regional Sales Operations Manager to manage all aspects of the Delivery Team, including hiring, onboarding, performance management, and HR-related responsibilities
- Oversee scheduling, route assignments, and daily task delegation
- Train, coach, and develop the Logistics Support Team on company standards, processes, and compliance requirements
- Conduct a minimum of one ride-along per employee per quarter to assess performance and provide in-field coaching
- Audit field execution of events, brand activations, and pop-ups for quality and compliance
- Facilitate regular one-on-one meetings and team huddles with documented recaps
- Complete timely employee reviews and development plans
- Make recommendations regarding team training, growth, and performance
- Delivery Operations Oversight
- Manage daily delivery operations, ensuring accurate and compliant execution
- Collaborate with the Regional Distribution Manager and Director of Sales to ensure appropriate team and fleet sizing
- Oversee fleet operations including vehicle maintenance, usage, and safety
- Improve routing and dispatch to drive efficiency and expand delivery capacity
- Support business growth by scaling logistics operations and transport capabilities
- Ensure accurate execution of product deliveries, payment collection, and brand ambassador activities (e.g., merchandising, education, relationship-building, competitor insights)
- Oversee cash handling and reconciliation processes in accordance with internal controls
- Build and maintain daily schedules for deliveries, payments, EDUs, and events
- Maintain relationships with third-party route providers and update relevant parties on route changes
- Enforce traffic and safety compliance for all drivers
- Assist other regional logistics teams as needed during manager absences
- Account Support
- Execute or support product deliveries, payment pickups, and event participation as needed
- Maintain and update account intake requirements
- Gather and communicate marketplace and account feedback to internal teams
- Inventory Management
- Track and manage SWAG, samples, event inventory, and marketing materials; coordinate delivery and restocking as needed
- Ensure event readiness by organizing bins, prepping samples, and maintaining display items
- Restock on-site inventory at facilities weekly or as needed
- Collaborate with internal departments including Inventory, Distribution, and Facilities
- Complete administrative tasks including CRM reporting, mileage and expenses, and internal inventory logs
- Ensure compliance with state regulations and internal policies during field activities
- Support fulfillment tasks including pick/pack, labeling, sales order processing, staging, and bulk goods movement
- Additional duties and responsibilities may be assigned based on business needs
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- 3 years of experience directly related to customer-facing responsibilities and account management, preferably in the cannabis, or related industry
- At least 1 year of supervisory or lead experience
- Computer Skills: Proficiency in Microsoft office, data analysis, MS Business Central ERP, and Salesforce CRM a plus
- Active state-issued driver's license and maintained clean driving record
- Reliable personal vehicle to utilize for marketing events (Mileage reimbursement is covered at federal rate)
- Must be able to effectively communicate in English, both verbally and written
- Spanish proficiency a plus
- Must obtain state-required permits, licenses, and certifications
- ServSafe Food Handler’s Card preferred
- Willing to submit to a background check, including a motor vehicle report
- Must be 21 years of age
- Math Skills: Possess basic mathematical skills: addition, subtraction, multiplication and division
- Travel Requirements: Driving orders in state territory utilizing company or personal vehicle as needed
- Overnight stays when needed to support longer routes (lodging and meals covered by company)