Costs Administration Assistant

Key Responsibilities

• Perform data input and retrieval operations using Thompsons’ computer system.
• Carry out clerical, administrative, and IT support tasks such as case opening and closing, photocopying, filing, and post handling.
• Assist and cover for other members of the Costs Team as required, under the guidance of the Costs Team manager.
• Organise incoming and outgoing mail and DX, including sorting, packaging, franking, and dispatch.
• Manage special post office and courier deliveries, ensuring timely distribution to designated recipients.
• Handle messenger duties, including message relay and telephone call management, directing callers to appropriate extensions.
• Create, sort, and file documents according to prescribed filing systems, ensuring easy retrieval when needed.
• Assist with data entry using case management systems and spreadsheets, including new case entries and recording agreed costs.
• Conduct photocopying and shredding tasks as requested, including trial bundles preparation.
• Undertake various additional tasks as required, such as costs breakdowns, data entry on TCMS, and opening new cases.
• Assist with file closure procedures, including billing and archiving completed files.
• Welcome and direct visitors, manage fax communications, and administer meeting room bookings as needed.
• Provide IT support, including daily backups, file transfers, and maintenance activities.
• Perform copy/audio typing duties and other general clerical tasks as assigned.

Skills, Knowledge and Expertise

• You possess excellent organizational and administrative skills, with a keen eye for detail and accuracy.
• Proactive and adaptable, you can work effectively under your own initiative and as part of a collaborative team.
• Strong communication skills enable you to interact effectively with colleagues and external stakeholders.
• Computer literate with good keyboard skills, you're familiar with Microsoft Word and have experience with electronic case management systems.
• Previous office environment experience is desirable, along with proficiency in Microsoft Excel and Outlook.
• You're reliable, dependable, and enthusiastic, with a client-focused approach to your work.