Ethical Sourcing Coordinator (Bangkok)
Permanent - Full TimeJob Overview
Great People Work Here
Twinings Ovaltine is a wellbeing drinks business, headquartered in Andover (UK). We are made up predominantly of two international brands, Twinings and Ovaltine - whose products are sold in more than 120 countries and offices in more than 20. Twinings was founded in on Strand, London in 1706, where its flagship store remains today. For more than 300 years, we’ve been perfecting our craft, committed to developing high quality blends that taste great and make you feel great, that can be enjoyed by everyone whatever the occasion.
Twinings Ovaltine is a wellbeing drinks business, headquartered in Andover (UK). We are made up predominantly of two international brands, Twinings and Ovaltine - whose products are sold in more than 120 countries and offices in more than 20. Twinings was founded in on Strand, London in 1706, where its flagship store remains today. For more than 300 years, we’ve been perfecting our craft, committed to developing high quality blends that taste great and make you feel great, that can be enjoyed by everyone whatever the occasion.
Twinings Ovaltine has a Social Impact and Sustainability team of 18, with 13 of us based in its key sourcing countries. We are responsible for implementing and managing the company’s approach to ESG (Environment, Social and Governance) and monitoring the standards across our value chain.
The Ethical Sourcing Coordinator will provide support to Ethical Sourcing Manager (based in China), in coordinating and implementing the Factory Monitoring and Improvement Programme (FMIP) across Twinings Ovaltine’s global Tier 1 supply chain, to ensure suppliers’ sites are operating in line with the standards set out in our Code of Conduct. Your primary focus will be our Asia-based sites, but the role will also be expected to provide support to suppliers in other geographies. To do so, the Ethical Sourcing Coordinator will work closely with colleagues in the Social Impact & Sustainability team, global buying functions, international suppliers, auditing companies, and certification bodies – so we’re keen on hearing from you if you are self-organised, a great communicator and enjoy taking accountability and constantly learning new things.
Key Responsibilities
- Review supplier self-assessment questionnaire and assess risks, in order to prioritize audits
- Organise and commission social and human rights audits, ensuring timely and accurate processes and reporting
- Review social and human rights audit reports
- Monitor suppliers’ progress in closing non-conformances
- Support the Ethical Sourcing Manager with the analysis of non-conformance data and generation of reports to identify requirements for supplier support and training
- Maintain supplier information up-to-date on the internal database and manage information on SEDEX
- Supporting suppliers’ capacity building by rolling out the e-learning training modules and tracking their progress
- Assist the Ethical Sourcing Manager in keeping the audit process and framework up to date, robust and reflective of global labour and human rights risks
- Supporting with general administrative tasks including purchase orders, vendor set up and the organisation of in-person supplier events
- Work with Ethical Souring Manager to ensure the company's responsible sourcing requirements and agenda are clearly communicated throughout the business in particular to procurement roles, through reporting, presentations and general engagement
- Participating, as required, in relevant industry bodies, acting as Twinings Ovaltine representative
- Supporting raw materials tracking, including progress towards meeting higher sustainability standards
- Supporting sustainability reporting when necessary
Skills, Knowledge and Expertise
Essential
- Understanding of international labour laws and internationally recognized social, labour rights and human rights standards
- Ability to manage and analyse complex data set
- Full working efficiency in English and Thai
- Ability to interact and build relationships with a variety of stakeholders
- Strong influencing skills
- Good command of Microsoft 365 (Word, Excel and PowerPoint are a must)
- Ability to manage own tasks and work well with colleagues across the global team
- Comfortable working in a busy environment with changing priorities
- Good understanding of different cultures and contexts
- Ability to travel locally and internationally when necessary (15%)
- Be a role model of ethics and integrity
Desirable
- Degree level in the law, social or development studies or in a relevant discipline
- Other Asian language such as Burmese would be an asset
- Previous experience in responsible sourcing sector and social and human rights auditing skills