Human Resources Administrator

Key Responsibilities

• Maintain accurate and confidential employee records, aligning with our values of integrity and respect.
• Prepare HR documentation such as contracts, correspondence, and official records, ensuring a professional and welcoming tone.
• Organise filing systems and archives to ensure the HR office is efficient and well-kept, contributing to an overall positive work environment.
• Administer payroll in a timely and accurate manner, ensuring employees are paid fairly and consistently.
• Process work permits for eligible employees, supporting diversity in the workplace.

• Oversee the full recruitment cycle, from job postings to interview scheduling, ensuring a diverse and inclusive hiring process.
• Manage candidate data in Pinpoint, maintaining confidentiality and promoting a fair process.
• Actively source candidates through job boards, social media, career fairs, and networking, focusing on individuals who will enhance our inclusive culture.
• Conduct pre-employment checks and facilitate a smooth onboarding experience, making new hires feel welcome and prepared to contribute to our vibrant team.
• Assist with probation reviews and the work experience programme, ensuring that new team members feel supported and have the tools to succeed.

• Be a visible and approachable presence across the hotel, creating open lines of communication and offering support to team members.
• Assist with employee relations meetings, providing a listening ear and ensuring concerns are addressed fairly and promptly.
• Maintain HR noticeboards and communication channels to keep all associates informed and connected to the culture and values of the hotel.
• Support employee recognition initiatives (such as birthdays, long service awards, and other celebrations), ensuring our team members feel valued and appreciated.

• Coordinate CPL  Online Training to support employee development and career progression, fostering a culture of learning and growth.
• Track training progress and ensure compliance, while creating opportunities for employees to gain new skills and advance in their careers.
• Organise and lead induction sessions for new hires, ensuring they are familiar with our company culture, values, and safety standards.
• Ensure that new employees complete induction training focused on our inclusive culture, job-specific tasks, and compliance expectations.

• Help organise and facilitate team-building events and employee activities that promote connection, collaboration, and a strong sense of community within the hotel.
• Support hotel committees such as events or the Green Team, contributing to a sustainable and team-focused culture.

• Uphold confidentiality, data protection, and secure file management practices, ensuring that all personal and sensitive information is handled with care and respect.
• Ensure HR spaces are properly secured and contribute to a safe and positive work environment.
• Assist with internal audits and ensure that policies align with both legal standards and our core values.

Does the below sound like you?

• Previous experience in HR or administration, with a strong understanding of how to cultivate culture (hospitality experience is a bonus).
• Strong communication, organisational, and interpersonal skills, with an ability to engage people at all levels of the organisation.
• A positive and professional attitude, with a deep commitment to confidentiality and respect for others.
• Comfortable using Microsoft Office and HR systems.
• A natural ability to multitask, prioritise, and work independently or as part of a team.
• A team player and flexible attitude – willing to support a busy team wherever necessary.
• Proactive and positive attitude to change.
• Is highly organised, has strong attention to detail and is curious.
• Has excellent communication skills, both written and verbal, and is confident at handling sensitive and confidential information.
• Can manage multiple tasks and meet deadlines in a fast-moving environment whilst maintaining accuracy and quality.
• CIPD qualified level 3 minimum (Not mandatory)