Claims Specialist
Full Time ₱19,000 / monthJob Overview
You’ll be responsible for verifying insurance eligibility and authorization for virtual psychotherapy. Your role will involve accurate documentation, timely re-authorization checks, and effective communication with payers and team members.
Key Responsibilities
- Verify insurance eligibility and authorization accurately and promptly
- Document calls as per training guidelines and report issues urgently
- Enter authorization and eligibility information
- Communicate changes in authorization to management
- Ensure all client authorizations are current and meet payer requirements
- Maintain professional and positive communication with payers, clients, and team members
- Uphold confidentiality of client and employee information
Skills, Knowledge & Expertise
- Strong attention to detail and organizational skills
- Excellent communication and problem-solving abilities
- Ability to work efficiently and prioritize tasks independently