Assistant File Handler
Permanent - Full TimeJob Overview
To assist the Lead File Handler with file handling tasks on a mixed case load within the Military Disease department, specialising in NIHL claims (noise induced hearing loss claims) and potentially other disease cases.
Key Responsibilities
- Reviewing documents.
- Dealing with disclosure.
- Reviewing evidence (including medical / personnel records/ Companies House records)
- Conducting investigations with Insured
- Instructing Counsel / Experts
- Research
- Drafting generally
- Attending conferences and Trials with Counsel
- Dealing with routine correspondence
- Liaising directly with the Claims Handlers and Managers.
- Complying with Clients instructions
- Willing to engage in Client development when required
- Assisting team in achieving goals and objectives
- Meeting agreed targets
- To ensure compliance with the SRA Code of Conduct 2011
- Adhere to the Keoghs Values
Skills, Knowledge & Expertise
Experience in handling and/or assisting on disease cases.
- Effective negotiator
- Ability to use own initiative
- Flexibility in relation to tasks undertaken
- Good listening and verbal communication skills
- Ability to maintain concentration and pay attention to detail
- Ability to self-organise and self-prioritise
- Ability to work under pressure and to target
- An enthusiastic and hardworking individual
- Good level of IT skills
- Ability to work within the Keoghs shared behaviour framework