Operation Manager (m/f/d)
Permanent - Full Time €40,000 - €45,000 / yearJob Overview
The Reverse Logistics Group (RLG) is an innovative technology service provider for global players in the materials management sector. Through our scalable platform solutions, we overcome challenges in consumer goods and material take-backs worldwide and connect all stakeholders within the reverse logistics value chain. Our goal is to generate the greatest possible value from recyclable goods by optimizing take-back processes. We work with manufacturers, retailers and government organizations in over 80 countries, enabling smooth circular material flows and maximizing resource efficiency.
Our vision is to save important resources and create a better planet for future generations through a sustainable circular economy.
Our core values drive everything we do. We believe in promoting a supportive environment for our colleagues, delivering exceptional service to our customers, contributing to the community, and working towards a more sustainable environment. If you share these values and are passionate about making a positive impact, we'd love to have you on our team.
About the role
- You will play a central role in order management for our leading take-back systems for used batteries, electrical appliances, and packaging – especially in the REBAT and REPACK projects.
- Your day-to-day tasks include the receipt, entry, registration, and reporting of customer orders, all performed with a high level of accuracy and attention to detail.
- You will use Microsoft Dynamics Navision to create and review invoices and credit notes, ensuring a smooth and efficient processing of transactions.
- Through your telephone-based support for customers and service providers, you will strengthen partnerships, build trust, and provide efficient solutions to emerging challenges.
- You actively contribute your ideas, challenge existing processes, and help shape the future of your area of responsibility with your commitment and initiative.
What we need from you
- You have completed a commercial apprenticeship and are ready for your next challenge, where you can take on more responsibility and grow professionally.
- Ideally, you already have experience in operational business processes and a solid understanding of order processing workflows.
- With your hands-on mentality, strong communication skills, and team spirit, you remain reliable and solution-oriented, even in demanding situations.
- You work independently, take ownership, and are highly dependable when it comes to meeting deadlines – a key factor for the quality and reliability of our processes.
- Your work is characterized by a structured and detail-oriented approach, making you a reliable team player.
- You are proficient in MS Office and able to quickly adapt to new IT systems.