Account Coordinator
Full Time $70,000 - $80,000 / yearJob Overview
Imagination is looking for a “go getter” Account Coordinator who is excited to learn and be involved in a rapidly growing office environment. This opportunity is well suited for someone with 1-2 years of experience who is seeking to grow in their career in client services.
The Account Coordinator assists with client management and project execution for various industries under a wide range of categories including but not limited to: product launches, customer facing events and road shows, press events, employee events, consumer events, B2B meetings and video production in both live and virtual settings.
Key Responsibilities
Leadership & Project Ownership:
- Full Accountability: Own your workflow from end-to-end—managing timelines, prioritizing competing tasks, and ensuring high-quality design solutions are delivered on schedule.
- Proactive Problem-Solving: Act as a self-starter who identifies opportunities to elevate agency standards and leads internal initiatives with an "ideas-first" mindset.
Client Development & Strategy Support:
- Insights Maven: Fuel the client development team with deep-dive research into brands, industries, and audience trends to sharpen our competitive edge.
- New Business Lead: Serve as the central hub for pitch essentials, managing everything from brand language and team bios to capabilities decks.
- Marketing Catalyst: Partner with Strategy and Marketing to craft compelling social content and coordinate high-stakes award submissions.
Communication & Collaborative Spirit:
- Voice & Vision: Confidently articulate your design process and contribute your unique perspective during internal brainstorms and client presentations.
- Cross-Functional Partnership: Build seamless relationships across Strategy, Account, and Production teams to ensure every project hits the mark on budget and scope.
- Team-First Mentality: Bring a flexible, "all-hands-on-deck" attitude to the fast-paced New York environment, jumping in wherever the agency needs you most.
Business Operations & Logistics:
- Pitch Precision: Support the New Business team by assembling high-impact presentations and maintaining master credential decks for the Imagination suite of services.
- Project Stewardship: Maintain organized digital ecosystems and facilitate smooth financial workflows by liaising between Project Management and Finance for invoicing and expenses.
Administrative Excellence:
- Executive Support: Manage high-level scheduling, agenda preparation, and expense reporting as needed.
- Meeting Mastery: Coordinate internal and external functions where needed, providing meticulous contact reports and ensuring all follow-up actions are executed.
- Culture & Environment: Lead the charge on office communications and the planning of agency events—from happy hours and offsites to bespoke branded gifting and community drives.
Skills, Knowledge and Expertise
- 0-2 years of proven professional work experience
- Excellent communication skills—this is a client-facing role and requires the skil communicate well at all levels.
- Strong organizational and administrative skills, with the ability to prioritize and meet tight deadlines
- Proven efficiency, strong accuracy and excellent attention to detail
- Ability to prioritize and complete tasks efficiently
- Strong numeracy and database management skills
- Microsoft PowerPoint and Excel as well as Google Slides and Sheets competency is essential
- Familiarity with local and national restaurants, venues, and hotels beneficial to the role