Experience Center Executive, Lekki (Lagos, Nigeria)
Permanent - Full TimeJob Overview
Job Location: Lekki, Lagos State
About the role:
The Sun King Experience Center Executive is task with overseeing the overall wellbeing of the experience center, inventory management and ensuring a high level of customer satisfaction. This role also assist the Sun King Experience Center Supervisor in generating sales prospect and converting them into actual sales. This role reports to the Solar Inverter Manager.
About the role:
The Sun King Experience Center Executive is task with overseeing the overall wellbeing of the experience center, inventory management and ensuring a high level of customer satisfaction. This role also assist the Sun King Experience Center Supervisor in generating sales prospect and converting them into actual sales. This role reports to the Solar Inverter Manager.
What you would be expected to do
1. Inventory management
- Coordinate with warehouse to receive stock and keep track of inventory
- Issue out stocks to cash sales customers as per requirement
- Maintain an updated Goods Received and Goods Issued log online
- Perform daily cycle counts and monthly stock take
- Scan in and out Sun King inventory on a serial basis
- Communicate any inventory shortage, theft, or loss at the zonal warehouse
2. Reports
- Prepare daily on hand stock report for stakeholders use
- Report on daily issued out stock for replacement and or replenishment
3. Repairs
- Repairs and Spare Parts management
- Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks
- Perform basic check on the faulty units before replacement
4. Store management
- Ensure the center is well maintained tidy and that the store arrangement is per SKU.
- Ensure neatness and good ambiance of the experience center at all times.
- Observation of safety procedures to avert hazards at the experience center.
- Welcome walk-in customers and provide assistance as necessary.
You might be a strong candidate if you
- Have a Degree or its equivalent from a recognized institution in any related field.
- Have at least 1 years’ hands on experience in a related role.
- Have effective verbal, communication and people skills.
- Are able to demonstrate high levels of integrity with a proactive and positive attitude.
- Have a good customer centric attitude and focus.
- Have a team player spirit with high levels of flexibility.
- Possess good problem-solving skills.
- Have the ability to gauge client needs.
- Are Familiar with MS Excel and MS Word