Account Management Executive
Full TimeJob Overview
About Tabby:
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 20 million users choose Tabby to stay in control of their spending and make the most out of their money.
The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
Tabby generates over $14 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and now has an implied valuation of $4.5 billion.
About the role:
The Account Management Executive manages a portfolio of enterprise clients, ensuring strong relationships, high satisfaction, and continued growth. The role focuses on expanding client value by increasing adoption of Tabby’s products and services, identifying opportunities to introduce new solutions (including Tabby Capital and future offerings), and supporting merchants in maximizing their partnership with Tabby.
This role also contributes to strategic initiatives across the organization, helping deliver tailored solutions to clients, supporting product and service launches, and driving account growth and retention. The Account Management Executive works closely with internal teams to streamline processes, optimize operations, and ensure successful execution across Tabby’s merchant portfolio.
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 20 million users choose Tabby to stay in control of their spending and make the most out of their money.
The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
Tabby generates over $14 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and now has an implied valuation of $4.5 billion.
About the role:
The Account Management Executive manages a portfolio of enterprise clients, ensuring strong relationships, high satisfaction, and continued growth. The role focuses on expanding client value by increasing adoption of Tabby’s products and services, identifying opportunities to introduce new solutions (including Tabby Capital and future offerings), and supporting merchants in maximizing their partnership with Tabby.
This role also contributes to strategic initiatives across the organization, helping deliver tailored solutions to clients, supporting product and service launches, and driving account growth and retention. The Account Management Executive works closely with internal teams to streamline processes, optimize operations, and ensure successful execution across Tabby’s merchant portfolio.
Key Responsibilities
- Account Growth & Product Adoption
Identify high-potential accounts through segmentation and performance insights, and drive growth by expanding merchants’ use of Tabby’s products and services. Proactively introduce relevant solutions and develop upsell and cross-sell opportunities aligned with merchant needs.
- Product & Service Expansion
Actively sell and drive adoption of Tabby’s products and services across the merchant portfolio. Identify suitable merchants, clearly position the value of solutions, and guide clients through onboarding and expansion opportunities to increase product penetration and revenue.
- Client Relationship Management
Build and maintain strong, long-term relationships with merchants, developing a deep understanding of their business models, priorities, and growth plans.
- Strategic Projects & Initiatives
Contribute to cross-functional initiatives such as product launches, optimizations, and operational improvements that enhance merchant experience and business outcomes.
- Data & Performance Insights
Monitor account performance using data and reporting to identify trends, opportunities, and risks. Translate insights into clear recommendations that support merchant growth and increased product adoption.
- Problem Solving & Ownership
Take a proactive approach to identifying and resolving challenges, coordinating with internal teams to implement effective, scalable solutions that support merchant success.
- Cross-functional Collaboration
Partner closely with sales, product, marketing, tech, and operations teams to deliver merchant solutions, support projects, and identify opportunities to expand product and service usage across the portfolio.
Skills, Knowledge & Expertise
- Bachelor’s degree in Business, Marketing, or a related field.
- A knack for numbers and deriving insights from data.
- Proven experience in account management, sales, or a similar client-facing role is a plus.
- Exposure to metrics important to e-commerce businesses is preferred.
- Experience contributing to business projects and initiatives.
- Strong communication, data analytics, and relationship-building skills.
- Excellent problem-solving skills and attention to detail.
- Ability to multitask and manage multiple key accounts and participate in projects simultaneously.