Veterinary Practice Manager
Full Time $55,000 - $65,000 / yearJob Overview
Lead. Grow. Elevate Veterinary Care.
Lookout Valley Veterinary Clinic is seeking an experienced Veterinary Practice Manager to lead operations, inspire teams, and drive sustainable growth in an established companion animal hospital in Chattanooga, TN.
This is more than an operations role — it’s an opportunity to partner with the Medical Director to strengthen hospital culture, optimize performance, and expand a trusted general practice within a thriving community.
If you are knowledgeable in veterinary medicine, emotionally intelligent in leadership, and motivated to grow a hospital the right way — we want to meet you.
Located in Chattanooga, Tennessee, Lookout Valley Veterinary Clinic is a well-established small animal practice offering:
- Preventive & wellness care
- Advanced diagnostics
- Soft tissue surgery
- Dentistry
- Client education & long-term pet health partnerships
We are deeply rooted in our community and known for compassionate, relationship-driven veterinary medicine.
As Practice Manager, you will oversee daily hospital operations while collaborating closely with the Medical Director to ensure medical excellence and operational strength align.
This role is ideal for someone who:
- Understands veterinary workflows and team dynamics
- Has strong financial and KPI fluency
- Can coach and develop technicians, CSRs, and department leads
- Is energized by growing revenue ethically and sustainably
- Wants autonomy with the support of a larger veterinary network
Current Hours:
Monday–Friday: 8:30 AM – 5:00 PM
Saturday: 9:00 AM – 2:00 PM (2nd & 4th Saturdays)
Sunday: Closed
Monday–Friday: 8:30 AM – 5:00 PM
Saturday: 9:00 AM – 2:00 PM (2nd & 4th Saturdays)
Sunday: Closed
✨ Your Responsibilities as Practice Manager
As Practice Manager, you'll oversee the daily operations of the clinic while leading with empathy, clarity, and a focus on connection. You’ll help us continue building a culture that prioritizes team well-being, excellent care, and community relationships.
🧑⚕️ Team Leadership & Culture
- Build and retain a high-performing veterinary team
- Provide structured coaching, feedback, and performance management
- Promote accountability, collaboration, and emotional intelligence
- Reduce burnout through efficient workflows and staffing models
- Partner with the Medical Director and Regional support on hospital strategy and case support
⚙️ Veterinary Hospital Operations
- Oversee staffing, scheduling, compliance, and vendor management
- Maintain inventory control and cost management
- Ensure OSHA and regulatory compliance
- Optimize appointment flow and client experience
📊 Financial & Business Growth
- Manage P&L performance and hospital budgets
- Monitor KPIs (revenue, transactions, labor %, inventory %)
- Identify growth opportunities in dentistry, surgery, wellness plans, and preventive care
- Implement strategic initiatives to increase client retention and new client acquisition
- Partner with business and operational support teams at Innovetive Petcare
🤝 Client & Community Engagement
- Support elevated client communication standards
- Resolve escalated concerns with professionalism and empathy
- Represent the hospital within the Chattanooga community
💼 Compensation & Benefits
💰 Salary: $55,000–$65,000+ (commensurate with experience)
Competitive compensation available for CVPM or high-performing candidates
Competitive compensation available for CVPM or high-performing candidates
🎯 Annual performance bonus (individual + hospital performance)
Comprehensive Benefits Package:
- Medical, Dental & Vision Insurance
- 401(k) with company match
- Paid Time Off
- Short & Long-Term Disability
- Life Insurance
- Employee Assistance Program
- Continuing Education Allowance
- Leadership development programs
- Employee pet care discounts
Why Join Us?
As part of Innovetive Petcare, you gain:
- Operational and HR support
- Mentorship from experienced veterinary leaders
- Leadership development pathways
- A people-first culture focused on sustainability in veterinary medicine
You’ll have autonomy to lead locally — with the backing of a collaborative veterinary network.