Employee Benefits Account Manager
Full Time $75,000 - $80,000 / yearJob Overview
This is a full-time remote role for an Employee Benefits Account Manager. The responsibilities include managing employee benefits accounts, building strong relationships with clients, serving as a point of contact for benefit inquiries, and handling day-to-day operations related to employee benefits programs. The role also involves providing expert guidance on benefit offerings, coordinating with insurance carriers, ensuring timely delivery of services, and maintaining compliance with industry standards and regulations. Effective communication and attention to detail are critical in this role.
Key Responsibilities
- Ensures all aspects of quoting, proposal preparation and enrollment process are completed timely and accurately.
- Able to develop and maintain a great working relationship with clients and insurance companies while servicing all aspects of the accounts during the year.
- Presents the renewal proposal to the client; coordinates all aspects of open and ongoing enrollment including paperwork, online enrollment portal, and conducting open enrollment meetings for clients’ employees as needed (may include public speaking).
- Provides ongoing customer service to employer, employees and covered dependents’, including assistance with enrollment, coverages, claims, and any other issues that may arise.
Skills, Knowledge and Expertise
- Strong account management and client relationship skills
- Expertise in benefits administration, compliance, and industry best practices
- Effective communication and interpersonal skills to liaise with clients and team members
- Excellent organizational, multitasking, and problem-solving abilities
- Familiarity with benefit systems and proficiency in relevant software applications
- Market new and renewal business accounts
- Use excel software to prepare exhibits
- Attend open enrollment meetings and prepare video recorded benefit offerings
- Prepare presentations for advisor's appointments with clients
- Proven ability to work independently while meeting deadlines in a remote environment
- Experience in employee benefits is a MUST