Quality Assurance Processor

Key Responsibilities

• Review inspection photographs to ensure they meet required quality standards and capture all relevant elements of the property.
• Validate that reported hazards and conditions match visual evidence and align with client-specific guidelines.
• Review RCT (Replacement Cost Tool) data to confirm accuracy of property characteristics in relation to images.
• Verify that sketches and diagrams align with the actual property footprint.
• Cross-check public data sources to validate inspection findings when necessary.
• Communicate effectively with field inspectors in writing to resolve errors or clarify report details.
• Maintain a high standard of professionalism, ethics, and integrity in all communications.
• Suggest improvements to enhance productivity, reduce errors, and support operational excellence.
• Follow organizational policies and client expectations rigorously.
• Participate actively in training programs and apply learning to boost quality and output.

Skills, Knowledge & Expertise

• Experience in US Property Inspection is mandatory. 
• Excellent verbal and written communication skills.
• Basic mathematical ability for performing measurements and cost calculations.
• Strong attention to detail, organization, and documentation.
• Self-motivated with the ability to work independently and take initiative.
• Proactive and open to learning new processes, tools, and guidelines.
• Flexible in adapting to business needs and workflow changes.
• Ability to meet deadlines while ensuring high-quality output.
• Proficient with Microsoft Office Suite (Word, Excel, Outlook).
• Experience in quality control, US property inspections or insurance processes.
• Familiarity with U.S. property or insurance industry practices is an added advantage.