Claims Handler CH1
Permanent - Full TimeJob Overview
The claims handler will be responsible for managing a caseload of Public / Employers Liability claims up to a reserve value of £10,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation.
Key Accountabilities
- To pro-actively manage a caseload of Public Liability and Employers Liability & Property Damage
- Maintain accurate data on relevant case management system
- Comply with set client SLA’s
- To attend client review meetings and assist with client project work where applicable
- Undertake appropriate additional tasks provided by the team leader
- Ensure quality service standards and productivity levels are maintained to a high standard
- Report to Team Leader/Claims Unit Service Manager undertaking appropriate additional tasks
- Allocate new claims as and when required
- Carry out supervisory tasks appropriate to level and as per management instructions
Experience, Skills and Qualifications
• 6 months relevant experience
• Excellent attention to detail
• Negotiation skills
• Strong communication skills
• Organisational skills
• The ability to work as a team and independently
• The ability to manage own workload
• Excellent attention to detail
• Negotiation skills
• Strong communication skills
• Organisational skills
• The ability to work as a team and independently
• The ability to manage own workload