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Billing Specialist

Posted March 12, 2026
Full Time

Job Overview

Gravity Global is the world’s most awarded marketing consultancy specialising in brands operating in complex markets. Led by strategy, innovation, technology, data and creativity, we create brand-and-demand marketing programmes that drive transformational growth for our clients.  
 
With 14 wholly owned offices across the US, Europe, and APAC, you can develop a truly global career in a rapidly scaling organisation. 

We are seeking a Billing Specialist to join our growing finance team. This role is crucial to ensuring accurate and timely invoicing, collection, account reconciliation, and financial reporting in alignment with company policies and procedures.

Key Responsibilities

  • Generate, review, and send client invoices accurately and on schedule.
  • Reconcile billing discrepancies and resolve invoice-related issues with internal teams and clients.
  • Maintain accurate financial records, ensuring compliance with company policies and accounting standards.
  • Monitor accounts receivable and follow up on outstanding invoices to ensure timely payments.
  • Assist in preparing financial reports and support month-end and year-end closing processes.
  • Collaborate with internal departments, including Account Management, Media and Finance, to ensure the accurate revenue forecast for assigned clients.
  • Ensure adherence to client contracts, billing schedules, and compliance requirements. 
  • Process adjustments, credits, and refunds as needed.
  • Assist with audits and documentation related to billing and financial transactions.

Skills, Knowledge and Expertise

  • Bachelor’s degree in Accounting, Finance, or a related field (or equivalent work experience).
  • 2+ years of experience in billing, accounts receivable, or financial operations.
  • Proficiency in accounting software and ERP systems (e.g., NetSuite, QuickBooks, SAP).
  • Strong attention to detail and organizational skills.
  • Excellent communication skills and ability to work with cross-functional teams.
  • Ability to handle confidential financial information with integrity.
  • Knowledge of agency billing practices and media/marketing industry experience is a plus.

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