Fault Co-Ordinator
Permanent £27,000 / yearJob Overview
Our Role
As a Fault Coordinator, you will support the Commercial and Operational Support Teams in delivering work for the clients. You will ensure that work is delivered accurately; supporting in the submission of the correct forms and ensuring data is correct and up to date.
Key Responsibilities
· You will monitor and manage daily field activities through field mobility systems, audit mobile and photographic compliance
· You will manage requests for extensions/amendments required to notices/permits
· You will manage updating the systems to ensure that all the excavation measures are inputted correctly ready to be passed on to the reinstatement department - reconciling work activities on the system
· You will investigate and provide information to the performance analyst.
· You will manage the use of our management systems; ensuring all works carried out have been billed correctly
· You will carry out any other administrative duties appropriate for a job of this nature
· You will be part of the call desk
Experience and Qualifications
· Experience of working within the Utilities sector desired but not essential
· IT and system literate
· Ability to prioritise workload, multi-task and work under tight time pressures
· Good working knowledge of Microsoft Office systems
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