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Clarion Housing Graduate 2026 (London or Norwich)

Posted March 13, 2026
Programme £27,300 - £31,500 / year

Job Overview

Housing Graduate Trainee Programme 

This is a graduate programme with real responsibility from day one. Over two years, you'll rotate across several teams at the heart of Clarion's housing operations, building hands-on experience, professional skills, and a genuine understanding of what it means to support residents and communities.

You'll be funded to complete the Chartered Institute of Housing Level 4 qualification, gain exposure to senior leaders, and be supported to apply for permanent roles at Clarion on completion. This is a programme designed to develop future housing professionals and future leaders

Clarion is the UK's largest housing association, with over 125,000 homes across the country. We're not a typical graduate employer. We exist to solve a problem that genuinely matters, and if you want to spend two years learning everything about housing management whilst making a real difference to residents' lives every day, this is the programme for you.

Key Responsibilities

You'll choose from rotations across the following teams, spending time in several areas over the course of the programme:

Neighbourhood Management - The starting point for your journey. You'll work alongside our frontline teams, managing resident enquiries, conducting estate inspections, supporting safeguarding processes, and getting a thorough grounding in day-to-day housing management.

Tenancy Specialists - A team that handles complex anti-social behaviour, tenancy fraud, and domestic abuse cases. You'll manage your own caseload, meet service targets, and begin developing people management skills.

Available Homes - Responsible for letting our empty properties as quickly as possible. You'll work with local authority partners, carry out tenancy checks, and gain valuable stakeholder management experience.

Regional Operations
- A performance and insight-focused team. You'll work with data to improve service delivery and produce a service improvement plan for a real team or local area.

Customer Support
- A centralised team managing over 20 housing processes, from mutual exchanges to legal action. You'll see how consistent, high-quality service is delivered at scale across the organisation.

Regeneration
- Supporting the transformation of communities through new build, estate renewal, and sustainability projects. You'll liaise with residents going through regeneration and work with development teams on delivery planning.

Resident Liaison
- A dedicated team managing relationships with residents experiencing damp and mould in their homes. You'll be a key point of contact, ensuring timely updates and a positive customer experience throughout.

 
Beyond the rotations

In each placement you'll lead a project, whether that's improving a local area, reviewing a policy, or auditing a resource. At the end of every rotation, you'll present your progress to your team and members of the management group.

You'll also attend graduate training modules throughout the two years and gain exposure to property management and repairs services, an essential part of understanding our full customer offer.

What we're looking for

  • Graduates with a 2.2 degree or above, achieved within the last three years
  • A genuine interest in social housing and making a difference to communities
  • Strong organisation, planning and time management skills
  • The ability to work independently and take initiative
  • Good problem solving skills and adaptability
  • Strong written and verbal communication skills
  • Comfortable with Microsoft Word, Excel and PowerPoint
  • A driving licence is desirable but not essential

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