Learning & Development Consultant

About the role

• The LMS: the content, design and all related administration
• Design of training content which meets learning objectives
• Transposition of training content into a digital and gaming format
• Production of data and metrics
• Setting up and maintaining learning pathways and journeys in our LMS
• Creating new training content to specifications, using the content creator tool
• Developing and modernising existing training content and converting to digital and gaming format
• Allocating relevant pathways to new joiners
• Dealing with user queries on the LMS
• Ongoing maintenance of the LMS, including the correction of people data and links within it
• Discussing training needs with the Head of L&D and/or senior people in Key Service Lines, taking briefs from them and converting these briefs to relevant content
• Using reporting and metrics within the system to measure the success of development activities, and making recommendations to KSLs and the Head of L&D based on these metrics
• Running learning campaigns
• Supporting the Head of L&D and Student Manager with other related L&D activity, including the support of our students
• Working collaboratively with the broader People Team to identify, design and deliver training and develop content

What we're looking for

• A strong communicator, with the ability to build constructive and positive relationships
• Confident across a range of technology solutions, including game based technology
• Evidence of the ability to create learning content and to deliver to a very specific learning need
• Strong problem-solving skills, with the ability to view a problem from different perspectives in order to identify the best solution for the business
• Exceptional attention to detail