Hotel Manager

• The operations of all departments is running smoothly.
• By achieving highest guest satisfaction through continuously increasing service levels while optimizing efficiency, occupancy and profitability.

• They actively support and implement Talent Development initiatives as a part of their daily activities.
• They identify Training talents in their department and throughout the hotels as per below definition* and actively support their career development.
• They support and initiate transfer, cross exposure and task force assignments for their team.
• They personally conduct Performance Evaluation reviews with their team on a regular basis and take personal interest for their talents’ development plans.
• They recruit and select potential talent according to the Company’s current and future hotel, regional and worldwide needs including conducting interviews for positions in their department and their region.

Key Responsibilities

• Responsible for the optimization of sales.
• Substitute the General Manager in his absence and acquisition of representative tasks.
• Responsible for coordination, initiation and control of all operational processes as well as appropriate delegation and control of the individual tasks.
• Link between the General Manager and the Department Heads and Team Leaders.
• Ensure an optimal communication between GM and Department / Department heads in the form of meetings, etc.
• Implement annual reviews for the subordinate Department and Head of Department, as well as promotion, development, and career planning; Initiate corrective / disciplinary action in collaboration with the GM.
• Responsible for the implementation and adoption of projects in collaboration with the GM.
• Responsible for leadership in all matters in relation to safety and protection in the hotel.
• Budget coordination, creation, control operations.
• Cost control, sales optimization through promotional activities.
• Develop and constantly monitor all security-relevant measures and facilities especially fire protection and rules of conduct in emergency situations, taking into account the current requirements by authorities and legislation.
• Achieve or exceed budget, ensuring a permanent improvement of quality standards and optimization of work processes in the operational area.
• Monitor and Control sales of the room rate in terms of Logis.
• Monitor quality of all public and non-public spaces.
• Monitor the technical condition of the departments.
• Handle the daily monitoring of all departments.
• Initiate cross-cutting projects.
• Ensure own personal and professional training.
• Acquire Manager on duty services during the week and on weekends.
• Develop and assure standards in the areas of Logis and F&B.
• Handle forecast and yield management for the Logis area in collaboration with the GM and FOM.
• Secure the realization of quantitatively as qualitatively optimal utilization of the Logis range.

Skills, Knowledge and Expertise

• International experience in comparative positions
• Sound training in various departments in international luxury hotels

• German – excellent oral and written skills 
• English – excellent oral and written skills
• Additional language - beneficial

• Analytical  thinking
• Being able to attend a General Manager position within the next two years
• Very good executive competence
• Ability to motivate and supervise our employees
• Administration skills
• Planning and organizational skills
• Verbal and written communication skills
• Presentation skills
• Customer service skills
• Budgeting experience
• Team leadership skills

• Very good knowledge of Microsoft Office applications

• People Oriented
• Passionate for European luxury
• Entrepreneurial
• Self-confident
• Persuasive
• Lead by example
• Flexibility 
• Quality oriented
• Well-presented