Revenue Operations Specialist
Full Time $22.00 - $24.00 / hourJob Overview
Jupiter | Full-Time | Monday–Friday | In Office
Join a growing team where your work directly supports business performance and customer success. We are seeking a Revenue Operations Specialist to become an integral part of our Accounting team in Jupiter. This role is ideal for someone who thrives in a collaborative environment, enjoys problem-solving, and can confidently work across departments to keep billing, collections, and revenue processes running smoothly.
As a key member of the Accounting team, you will play an important role in managing invoicing, collections, and billing activities while partnering closely with Sales, Operations, and Project Management to support the full order-to-cash cycle. This position offers the opportunity to contribute to a growing company where strong communication, attention to detail, and cross-functional coordination are highly valued.
We are looking for someone who brings both accountability and adaptability, someone comfortable managing details, building internal relationships, and helping improve processes that support continued growth.
Key Responsibilities
- Manage an assigned customer portfolio and execute a structured collection strategy aligned with contractual payment terms (30–150 days).
- Monitor accounts receivable aging and follow up on outstanding invoices, deposits, and progress payments.
- Maintain accurate records of collection activities, payment commitments, and dispute status.
- Escalate high-risk or overdue accounts to management with recommended next steps.
- Prepare and issue service invoices, milestone/progress billings, and deposit invoices in accordance with contractual terms.
- Ensure all supporting documentation is complete and compliant with customer requirements.
- Investigate and resolve billing discrepancies related to order entry errors, scope changes, pricing differences, or documentation gaps.
- Partner with Sales, Operations, and Project teams to address root causes affecting invoicing and collections.
- Track dispute trends and recommend process improvements to reduce billing cycle delays.
- Maintain accurate accounts receivable records within the ERP system.
- Generate aging reports, collection performance metrics, and cash forecasting inputs.
- Support month-end close activities related to accounts receivable, including reconciliations and reporting.
- Provide temporary front desk and telephone coverage as business needs require.
Skills, Knowledge and Expertise
- Associate’s or Bachelor’s degree in Accounting, Finance, or Business preferred.
- Minimum of 2 years of experience in accounts receivable, collections, or billing, preferably within manufacturing or industrial services.
- Experience working with ERP systems.
- Proficiency in Microsoft Excel.
- Understanding of progress billing, contract terms, and order-to-cash processes.
- Strong analytical and problem-solving skills.
- Ability to manage customer relationships professionally while maintaining collection discipline.
- High attention to detail and strong process orientation.
- Effective communication and cross-functional collaboration skills.
- Ability to prioritize workload in a deadline-driven environment.