Veterinary Client Service Representative
Full TimeJob Overview
About Us
Good Water Animal Hospital is a full-service veterinary hospital in Georgetown, TX dedicated to providing high-quality, compassionate care to pets and exceptional service to their owners. We pride ourselves on a collaborative, positive team culture where every role contributes to the overall client and patient experience.
As we continue to grow, we are excited to add a Veterinary Receptionist (Client Service Representative) to our team.
Position Overview
As the first point of contact for our clients, the Veterinary Receptionist plays a critical role in creating a welcoming and supportive experience for both pets and their owners. This role is ideal for someone who is organized, personable, and thrives in a team-oriented veterinary environment.
This is a part-time position with flexible scheduling and potential for full-time hours as the hospital continues to grow.
Some of the responsibilities you will own in this role:
- Provide friendly, quality customer care to patients and clients
- Process invoices payments
- Answer phones, schedule appointments, and obtain all necessary medical history
- Determine the status of the patient’s immunizations and tests
- Communicate with the doctor and technical staff on the patient’s arrival and necessary treatments
- Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
- Accurately input data into computer software
- This is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change*
Preferred Qualifications
- High school diploma
- Weekend availability as needed
- Must be able to lift 30-50 pounds