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Ledger Management and Credit Control Assistant (3 Month FTC)

Posted March 20, 2026
Fixed Term Contract £25,000 - £30,000 / year

Job Overview

We are looking to grow our Ledger Management – Credit Control Team to accommodate new business. The role is to assist the team in ensuring that all transaction processing, administration, reconciliation and reporting tasks are carried out in an efficient, accurate and timely manner.

Key Responsibilities

Investigation/resolution of both legacy and current cash issues.
Daily cash book/Ledger maintenance.
Review of bank statements/settlement advices.
Input settlement transactions to various client systems.
Cash allocation and maintenance of related documentation.
Raising payments, obtaining required authorisations.
Prepare and process journals.
Investigating, monitoring & chasing overdue unsettled premium.
Prepare various reconciliations for both internal and client purposes.
Update internal reporting summaries as required.
Summarise and manipulate data to obtain information in required format.
Review and update of Client procedure manuals. Contributing to the implementation of new procedures and suggesting improvements to existing systems.
Carry out other ad hoc tasks as required.

Key Performance Indicators
Regular 121 meetings will be held to ensure progression is on track & client requirements are met.

Key Relationships
Input to monthly/weekly team meetings.
Plan and organise workload in conjunction with the team.
Liaise internally with other PCIS/PMA teams.
Will be working across several clients, adhering to their bespoke procedures and SLA’S.
Liaise externally with clients as required.
Ongoing support and training to develop the knowledge and skills of new team members.

Skills, Knowledge and Expertise

Self-motivated, can work well individually or within a team.
Good communicator and team player with a committed, positive attitude.
Able to prioritise workload and meet deadlines.
Keen eye for detail & Investigative mind. Effective problem-solving skills.
MS Excel skills, particularly using filters, lookups and pivots.
Some previous experience in an administration environment would be beneficial but is not essential.
Demonstrates behaviors aligned to the PoloWorks PRIDE values:
  • Pioneering – we don’t stand still
  • Responsible – We do the right thing
  • Inclusive – we all play a role
  • Delivery Focused- we provide services we are proud of
  • Empowering – we equip people to be their best

Knowledge & Qualifications
Experience with the Insurance industry would be beneficial but is not essential.
Experience working with Ledgers/Cash Management would be beneficial but is not essential.

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