Production Floor Supervisor
Full Time $45.52 - $57.67 / hourJob Overview
The Production Floor Supervisor provides leadership and direction for site production activities to achieve safety, cost, quality, and delivery goals. Reporting to the Operations Manager, this role oversees available resources and leads associates to execute all departmental tasks efficiently and cost-effectively while ensuring products meet quality standards and production schedules.
The Production Floor Supervisor ensures proper use of Swagelok personnel systems and adherence to regulatory requirements related to Assembly Services operations. This role also supports the company’s Strategic Plan, as well as its mission, vision, and values.
Key Responsibilities
Production Responsibilities:
- Drive Lean Daily Management System (LDMS) cadence to achieve operational excellence
- Establish metrics and goals that are visible to and understood by the production team
- Execute production tasks based on daily, weekly, and monthly metrics
- Oversee production workload schedule and assign work accordingly
- Develop and execute staffing and scheduling plans on a regular cadence (daily/weekly/monthly) utilizing CAP and Load data
- Supervise daily escalation and problem solving, including support resources
- Drive team alignment between operations and all support functions, clearly defining expectations and holding all associates equally accountable to quality standards, production procedures, company policies and department goals
- Address and resolve associate needs and questions as they relate to Assembly Services
- Develop plans to address skill gaps within the workforce
- Conduct daily Assembly Services Production group huddles
- Align activities to company vision, mission, values, strategies and goals
- Collaboration Accountability: Proactively engage in cross-functional collaboration with all relevant departments to ensure operational effectiveness, quality, continuous improvement, and innovation
Quality & Continuous Improvement Responsibilities:
- Drive culture of Quality & Continuous Improvement
- Adhere to Quality plan and Standard work discipline
- In conjunction with the Quality team, ensure processes and procedures are updated and followed as it relates to Assembly Services SQS-D quality requirements
- Engage all associates in waste reduction education and activities
- Participate in Kaizen events to drive operational improvements, engaging associates and entire boundary team
- Ensure equipment maintenance functions are performed and records are maintained
Supervisory Responsibilities:
Staffing & Team Leadership
Staffing & Team Leadership
- Interview, hire, onboard, and train new associates
- Lead, coach, and mentor associates to build technical capability, professional growth, and career development
- Maintain strong, professional relationships with associates through consistent communication, trust, and responsiveness, recognizing that the manager-associate relationship is the foundation of team engagement and performance
- Maintain consistent leadership practices and fair application of company policies and procedures
- Translate company goals, expectations, and communications so associates clearly understand and align with them
- Resolve conflicts and associate concerns using appropriate communication and escalation channels
Department Operations
- Oversee the efficient and effective daily operations of the department
- Ensure alignment between financial management, procurement, inventory control, and operational execution
Performance Management
- Conduct regular performance conversations with associates, including review of department goals, key metrics, and individualized training plans aligned with position requirements
- Promote associate development by supporting technical, interpersonal, and educational growth through formal training, on-the-job learning, rotational assignments, and continuous development opportunities
- Establish performance expectations and monitor associate performance through regular feedback, coaching, and documented performance conversations
- Escalate performance concerns to the next-level supervisor and HR when improvement is not occurring within required timelines
- Maintain clear written documentation of performance and behavioral concerns to ensure fair and transparent supervision
Associate Administration
- Administer associate operations, including workstation readiness, payroll coordination, vacation planning, training compliance, safety practices, and operational process control
Skills, Competencies, Education, & Work Experience
Skills & Competencies
- Effective Communication. Ability to communicate effectively and professionally with associates from diverse backgrounds, at all levels of management and functional areas, and with a variety of customers
- Teamwork and Collaboration. Makes decisions in conjunction with other relevant associates and departments, in the spirit of dialogue.
- Relationship Building. Actions are based on mutual trust and caring.
- Accountability. Can hold self and other associates to high standards of integrity, conduct, and performance.
- Organization. Incorporates methods to monitor and track work in a way that reduces clutter and confusion.
- Flexibility. Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
- Problem-Solving. Ability to identify process deficiencies and develop appropriate solutions using analysis and critical thinking.
Education & Work Experience
- Required:
- 1 year supervisory or leadership experience (2 years preferred)
- 3 years hands-on experience in a mechanical or hose assembly position
- Intermediate computer skills (e.g. Microsoft Office, utilizing MRP systems, data mining & report generation
- Preferred:
- Bachelor’s degree (preferred)
- Manufacturing experience (CNC, Conventional & Auxiliary equipment), or similar business experience
- Previous formal leadership roles or experiences
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