Technology Aide - Stavros Niarchos Foundation Library (Part Time)
Part Time $17.50 / hourJob Overview
Overview
The Stavros Niarchos Foundation Library/SNFL is the largest circulating library in the NYPL system. This library is a vital hub for library patrons in and around the City of New York and serves as a bridge between our neighborhood libraries and in-depth research library collections.
The Stavros Niarchos Foundation Library/SNFL is the largest circulating library in the NYPL system. This library is a vital hub for library patrons in and around the City of New York and serves as a bridge between our neighborhood libraries and in-depth research library collections.
The Library Technology Aide is responsible for supporting staff and patrons with computers, Internet, programs, and technological needs for a range of services in SNFL. This position will coordinate with the SNFL tech team to ensure patron and staff needs are met.
Responsibilities
Under the supervision of the AV Manager, the Technology Aide will:
Under the supervision of the AV Manager, the Technology Aide will:
- Assists staff and patrons with computer use, internet access, and printing
- Projects a positive and courteous attitude to the public by greeting visitors and providing information about the library’s computer services
- Identifies, documents, and troubleshoots basic technical issues as they arise
- Helps set up computers, audio/visual equipment for classes and programs
- Performs other tasks assigned
Required Education, Experience & Skills
Required Education & Certifications
- 2 years of college or high school diploma and equivalent experience
Required Experience & Skills
- Ability to troubleshoot basic computer and printer issues
- Experience with all standard operating systems and productivity software, including Microsoft Office Suite and Google Workspace
- Strong organizational skills and ability to follow detailed instructions in a fast-paced environment
- Excellent customer service skills and the ability to work with a diverse patronage
- Superb interpersonal and communication skills
- Strong problem-solving skills
- Demonstrated ability to work as part of a team
- Demonstrated reliability and professionalism
- Experience with Audio Visual Systems is a plus
- Experience with eReaders and other library technologies
- Ability to speak foreign languages