Director of E-Commerce

What if you could…

What You’ll Do

• Own the Shopify Plus Ecosystem: Lead the storefront end-to-end—driving CRO, catalog, promotions, and subscriptions, while supporting B2B wholesale operations.
• Fuel the Growth Engine: Direct paid media agencies (Meta, Google, Microsoft) to lower CAC and improve funnel efficiency; you direct the strategy, you don’t outsource the thinking.
• Master the Lifecycle: Drive high-velocity performance via Klaviyo (Email/SMS) and lead subscription growth through Skio, treating our subscriber base as our most valuable asset.
• Navigate the Regulatory Pivot: Own the 2026 compliance assessment and product strategy response; you bring clarity to ambiguity and make the call without waiting to be told.
• Scale the Future: Build demand forecasts with supply chain, launch new channels (referral, affiliate, activations), and build your team as growth warrants.

What You’ll Bring

• Proven P&L Ownership: You have founded a brand or owned a DTC P&L with full accountability—you can read a creative brief and a contribution margin report in the same hour.
• Deep Platform Expertise: Expert-level Shopify knowledge and attribution mastery; you know how to build a brand when major platforms are restrictive.
• Strategic Agility: A bias for action in fast-paced environments where you must exercise judgment in the absence of perfect information.
• Regulated Category Experience: Meaningful experience in age-gated categories (CBD, hemp, alcohol) is a major advantage.
• Leadership through Clarity: Experience managing lean teams and agencies by setting high standards and clear expectations, not just volume of direction.

The Numbers That Matter

• Growth: DTC Monthly Revenue vs. Target and Email List Growth.
• Profitability: Gross Margin % and Customer Acquisition Cost (CAC).
• Loyalty: Subscription Retention Rate and Referral Growth.
  
  

What We Bring