Transport Planner

Key Responsibilities

• To manage the day-to-day transport planning operations ensuring operational and customer requirements are met to agreed parameters. 
• Production of daily KPIs to show volumes and efficiencies. 
• Conduct planning assessments including performance reviews to highlight potential operational improvements. 
• Assist in the review and development of the company transport strategy to incorporate growth. 
• Support the National Fleet Compliance Manager (NFCM) with regard to vehicle maintenance and driver training requirements in line with the company Operator licence requirements (Eg: vehicles are presented for service on the correct dates as required by the service planner). 
• Operate planning software to produce effective and efficient routes. 
• Plan routes within legal limits and driver working time. 
• Maximise effectiveness of available vehicle and driver resource. 
• Review accuracy of incoming customer orders for logistical efficiency. 
• Working with the customer service department, review customer orders, priority orders and SLAs. 
• Produce and review all driver schedules and collection paperwork on a daily basis. 

Skills, Knowledge and Expertise

• Good geographical knowledge of mainland UK. 
• Experience of planning using automated routing TMS software such as Paragon, Optrak or similar. 
• Customer service experience / experience of meeting customer expectations. 
• An understanding of Operator Licence obligations and regulations. 
• Experience of producing KPIs and reports on a regular basis. 
• Excellent written and verbal communication skills and strong telephone manner. 
• Excellent numerical skills. 
• Excellent attention to detail. 
• Positive and motivated with flexible and adaptable attitude. 
• Problem solving and solution focussed ability. 
• Well organised and self-disciplined with the ability to work quickly and calmly under pressure. 
• Good interpersonal skills with the ability to develop effective and positive working relationships within and outside of the department. 
• Must demonstrate high levels of integrity and adopt a professional approach in all interactions – should be transparent, open, and honest in all dealings. 
• Ability to be flexible and adapt to changing situations and / or systems.  
• A flexible attitude to the team’s work, including a willingness to reprioritise and undertake additional tasks if required. 
• Strong PC and technical knowledge and skills with a good working knowledge of the Microsoft packages including Word and Excel. 

• Experience working within waste industry most desirable, however, alternate industries with relevant experience will be considered.